I won’t recommend this place to anyone, neither will I visit this place again. I am an international student from Singapore and when the bartender saw my ID for verification, she just kept staring at me with a frown on her face the whole time she served me. When I asked for the receipt saying “could I please have the receipt?” she rudely replied, “you could say please, it won’t cost you anything.” If she didn’t have such a negative impression of me to begin with, maybe she would’ve heard my “please”.
I’ve been to many places around Plymouth the past week and this has been my first encounter with such rude staff towards me. Please improve your services, it won’t cost you anything, it might just pay for the missing “U” in front of your pub.
Replying to your update : The fact that you all do not respect your customers shows how much you care about your business and your service. When you get feedback, learn how to take it with graciousness and learn from it. Y’all won’t lose customers that way. (Ps turn your volume down. People want to sleep...
Read moreWas looking forward to coming here for a roast but was waiting 1hour and 20minutes for just two roast that was also booked, the guy even came over at about an hour and said can I get your name and order again! And when our food finally arrived all we got was a sorry it’s busy! Even the, only other couple in the pub said they were really sorry as they felt they had our roast and had ordered after us, even ate it and was leaving when we’d only just got ours. The meat was absolutely spot on but for the rest we’ve had better for cheaper (£40) x2 roasts x1 beer and x1 j2o, Very disappointing as it also made us late picking up...
Read moreAlthough not totally my kind of location, I came for 2 visits in 2 weeks visiting family and have to say that I enjoyed my time there m
2nd time was to see a music act I watch each visit to Plymouth, as been seeing them in another bar for a few years now and was great to see them.
Bar staff on the Sunday for music was brilliantly running it all on her own and was busy the whole time........ So credit to her for that as was good to watch her too as she was great!
I have 5 stars for the food because I went and looked at a dudes Sunday lunch and it...
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