Coffee @ The Pier — Restaurant in Portsmouth

A short story. Myself and my wife just lost our dog two weeks ago. Coffee on the pier was a regular stop on our weekly walk along the front. This Sunday morning it was one of the first walks we had done since we lost our dog. We approached the queue and there was a very cute dog,, not on a lead. The dog stepped towards my wife and she reached down to stroke it. But to our shock the owner literally dragged the dog by its coller across the floor and rudely said not to touch the dog in a very aggressive way. Fair enough. But calm down! There is absolutely no place for that amount of anger. This Sent me into an absolute rage, as we only wanted to be kind and remember what it was to stroke a dog. The extra annoyance the blonde boy from the coffee shop sided with the dog owner and looked at us like we were a mess on his shoe. I'm sorry but that's the last time we will ever go to coffee on...

The lady serves behind the till is the rudest person I ever met ! She must have an anger issues …She was so rude to the previous customer even before they open their mouth to ask anything by telling them don’t bother to order , she will not be serving food Then she lectured & told me off about coffee types because I was so scared to ask what I actually like as she may say no - I said I don’t mind which ever is available right now ! But she was still angry bashing and banging while she was making the coffee ! I wanted to leave and say take a coffee break with my coffee . But I thought she may trow the coffee to my face . I will never...

Went into coffee @ the pier to buy a brownie and feed my baby because it was cold outside. When ordering at the till the lady said I cannot feed my baby or buy a brownie because I had brought a coffee earlier on our walk from another place. Absolutely disgusting customer service and human empathy even after repeating that I wanted to feed my baby she continued to say I could not because I had brought a coffee from another place. I will not be...