Cranachan — Restaurant in Scotland

Waited to be seated, staff were not overly enthusiastic. No hello, good morning, eye contact, just a gesture towards a table. Specifically requested an extra large, strong coffee. The waiter heard coffee coloured hot water by the looks of it, it was very poor. The vegetarian breakfast was sparse for the price, mushrooms dehydrated and burnt looking, scrambled eggs appeared rehydrated or powdered and were not like any eggs I’ve had before! One slice of cold potato bread, one slice of cold toast. No value for money at nearly £13 excluding the price for the dirty water. Honestly felt like nobody cared enough to bother complaining. We asked for 3 x items on a full breakfast be swapped for 1 x item, on the bill to they charged for an additional item despite removing the 3. This was amended after a quick chat! They didn’t forget to apply their “discretionary service charge”! I couldn’t recommend this place at all. I broke my rule of not eating in shopping centres to my cost! £56 for 3 x breakfasts with 1 x coffee each, Cranachan needs to look inward and do better on all levels from service to food and valuing...

Cranachan in Glasgow has to be one of the most disappointing dining experiences I’ve ever had the misfortune of enduring. The service was utterly shocking from start to finish. The staff were not just disinterested but outright rude, treating us as if our presence was an inconvenience.

The food was painfully average—nothing to write home about and certainly not worth the inflated prices. To add insult to injury, the billing situation at the end was a complete farce. We were overcharged, and when we raised the issue, the management was unbelievably unhelpful and dismissive. It felt like they were more interested in squeezing every last penny out of us than providing any semblance of customer service.

Avoid this place at all costs. There are far better options in Glasgow where you’ll be treated with respect and actually get value...

2nd floor of Princes Square, access via escalator (there's even one direct from the street), elevator or staircase. I had reserved online which was a breeze and we were shown to a table on the terrace- inside looked good as well though, that's where the toilets are. A polite waitress took our order pretty quickly, and when we both ordered soup and sandwich suggested a half and half option which dropped out the bread from the soup course and half of the sandwich. This did still fill us up and didn't leave us stuffed, but not sure on the value side though. With a diet Coke (£3.50) and a pot of loose leaf breakfast tea (£3.05) it came to £25.75. I think this was OK and would return: they were beginning to serve afternoon tea as we left and that...