McDonald's — Restaurant in Aberdeen

Writing this too see if there’s a way to get a voucher for bad service at this point.

I went to this McDonald’s because it’s known for being the better out of the two here, only to be immediately shown how low that bar is. Waited to be greeted at the drive thru for nearly two minutes; and when the worker finally came in, they were talking to not only another customer but someone else in the restaurant as well. Eventually got my order placed; Large Fry, Medium Fry, Medium Frappe, pretty simple I would guess.

First window was fine, the lady there was nice and fast and gave my son a big smile and wave. Second window, initially was alright, there was an older woman who gave me my fries but said I had to wait for my drink. That’s fine, they’re busy, I get it. But apparently, making frappes must be some kind of forbidden jutsu or dark hidden art because after watching the worker at the machine struggle to jostle my coffee slop into a cup and put on the toppings; this young girl turns to me and- without putting a lid on the coffee, hands me my drink while seemingly in the middle of an intense Vietnam flashback from her past life, looking at me like I’m about to scream and charge her with a bayonet as Rooster plays in the background.

Girl legitimately stared at me for ten seconds in absolute silence after I grabbed my drink, and I just said “Thanks. Have a good night” but before I could finish she was slowly turning around. Anyway, after my uncomfortable encounter with the Terminator at my local McDonald’s, I drive away to eat away the thoughts of my feverish experience only to find that my fries were apparently pulled straight from a refrigerator before I got them.

So now I’ve got ice cold fries, a lidless coffee, and a weird story to tell my girlfriend I guess. Hire an...

I came in tonight thru the drive thru. There was no cars behind me and only two cars infront of me. I ordered a number one with extra cheese and a coke. I waited in line for almost ten minutes as I listened to two songs from the 90's both at almost 4 minutes each. My fries were stone cold so I went inside and asked politely that they please remake my order as I waited a long time for cold fries. The lady snapped at me infant of the only two people in the restaurant eating. She had pink hair and informed me that she would remake the friens but that she would not remake the burger. I told her that if I waited 5 minutes for fresh fries my burger would be cold. She said they could not help me so I asked of I could get a refund then. She made me go back into the cold rainy night in shorts and a t-shirt to retrieve the coke from my order before issuing me a refund. She was rude and unapologetic. After the refund I snatched the food and handed it to a homeless man who wandered in from the rain cold and wet and hungry and told him not to let the mean lasy take the food away from him she was going to throw away. I was basically told only half my meal is guaranteed fresh and that is against the law as they are taking our money for fresh food not half fresh. It is also against health code to serve...

We live a bit out of the way from this resturant, we chose to drive all the way there. After we get PARKED to allow the restaurant to complete our order, no problem.... We get home the french fries taste VERY OLD, my son's cheeseburger was not in the order we received, and the nuggets were hard as hell.... So I call... Twice, once for the forgotten burger, next for the hard as hell nuggets.... I can keep my receipt, and they will replace the missing/gross items.. I highly HIGHLY doubt that will happen with just a receipt. We will see.... No name taken. The manager seemed COMPLETELY uninterested in my complaint.

• updated* So the recipient thing DOES NOT WORK. So I order again. Get parked AGAIN (for fresh fries I am told). Fries are NOT FRESH when I get the order. I should NOT be able to pull a handfull out and eat them right away (FYI I do not eat hot temperature food) so I have NO idea why I was parked AGAIN (obviously NOT for fresh fries!!). I get home and go to put my own toppings on my burger (I order them plain, like to add my own toppings) and the Quarter pounder w/cheese I ordered is BURNT. LIKE BLACK BURNT. Lesson learned here-- DO NOT EVER GO TO THIS PARTICULAR RESTURANT. Always a disappointment, with NO hope of...