This Starbucks is not the worst place, but also not the best. I recommend double checking your drinks and ordering 10-20 minutes ahead depending on the time/day. Once dutch bros opens you may want to go there. If you have more time to wait/drive a local coffee shop will have better service.
Drinks are not always up to standard (or correct at all) depending on who is making them, but can be great with certain people. Baristas are either really nice or really rude. Staff after 5 p.m. used to be the nicer ones, but that's not the case. The newbies are usually the nicer/friendlier ones. There was a girl the other day who was shouting about how the whole town thinks the staff are lazy. Everyone in that lobby was a patient and friendly customer.
Drive thru times are slacking because people at the bar make one drink at a time instead of prepping while shots are pouring. Some of the morning staff are sticking food in the oven for a few seconds but pulling it out cold before the pre-set timer is up to get things done faster, but usually food is coming out faster than drinks anyways.
Overall you are either getting good service or terrible. Depending on who is there...
Read moreI went through the drive through and my coffee order was made incorrectly. It was a simple iced coffee with flavored cold foam. They didn’t put flavor in the cold foam which isn’t a big deal, but I’m super pregnant and it’s always my favorite part so I brought it back and asked for a remake. The girl taking my order simply could not believe that my order was wrong and gaslit me, telling me she’s the one who made it and it was super “weird” that it was wrong? Lol? Ok?? So I drive up to get my drink and the manager (a man) says “make sure it has all the flavor in there that you want”, suggesting that the order was made right the first time, but just didn’t have as much flavor as I would like (being gaslit again, and with sarcasm from the MANAGER). I let him know that the issue wasn’t that there wasn’t “enough” flavor, the issue was the it was made without flavor. All in all, coffee is always good, but the workers are really just sad and probably don’t get paid enough and take it out on the people who just want a cup of coffee. I’ll be going to the Starbucks inside Albertsons from now on, avoiding the gaslighting and sarcasm...
Read moreHoly attitude!!! I was on my way and thought my mobile order went through and then when I unlocked my phone I saw it did not. I got to the box trying to fix it and finally did. Told them my mobile order just went through and two people had to come onto the mic to tell me just place it at the store because "we have to go through all of the orders in front of you" normally I would get this, because I used to work here but it's 0530 in the morning! Got to the window and the barista had some weird attitude towards me un her looks. Idk .... never had such a weird and unpleasant experience. We all have bad days and are all human be a little more respectful, empathetic, and...
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