I'll start by saying their pizza is AMAZING. Best gluten free pizza I've ever had, hands down. I'm celiac and haven't ever gotten sick from a gf pizza here. My grandson is gluten free and dairy free, and this is the only place he can eat pizza in town. The rest of my family eat the nonGF pizza and enjoy it a lot too. Ingredients and flavors are amazing!!
Their delivery service, on the other hand, leaves a lot to be desired. Self Lane seems to fairly regularly not send orders through, so often the driver gets to the restaurant to pick up the order and it's not even started. And then I feel like I need to tip more as they sit there waiting for it to cook. Sometimes gluten free options are just missing completely. Sometimes they don't notice the GF note (required when the GF option is missing). I've actually been sent non-GF pizza and took a bite (huge no-no for me) before I realized it wasn't GF. I've also been sent fewer pizzas then I ordered as the order goes through wrong from self lane. There are times when it takes over 2 hours to get a pizza that Self Lane says will be there in 45 minutes. When I'm paying over $100 for 4+ pizzas, it's super frustrating to wait and wait and wait and .... you get the idea.
So, try the pizza, but dine in, or order for pickup via the phone. They are always super nice on the phone and get the...
Read moreThe "gluten free pizza" is not gluten free. They take the gluten free dough and immediately roll it around in the WHEAT flour they're using for the regular crust. They can't even claim "risk of cross contamination". It's flat out not gluten free when you are blending it with an incredibly large amount of wheat flour. I got sick the first time because they "accidentally made it with regular flour." Based on reviews, I decided to give them one more try and that's when I realized they're not even trying to keep massive amounts of wheat out of it. I actually have a wheat allergy and was incredibly sick both times. It's not just unethical to have these practices and claim gluten free, pretty sure it's illegal. I'll be letting my GF friends and everyone I know with allergies/celiac to stay far, far away from this restaurant. Domino's is sub par pizza and even THEY have a separate table in the kitchen for their gluten free. I've never gotten sick off theirs. It's beyond disappointing when a "gourmet pizza" place is...
Read moreEdit after I posted my review I was contacted by Amore and they apologized for the mistake and took care of the charge and even gave us a credit for a free pizza! They thanked me for bringing up the mistake so they could correct it. Very happy with how they handled this situation. We’ll definitely be going back 😆
I usually love this place but after this incident I don’t think we’ll be back. I have a gluten intolerance and we get pizza from here every once in awhile when we don’t want to cook and we trust it because we’ve had the gluten free crust before and it’s really good. We ordered online and my husband picked it up after work. When we started eating I kept thinking the crust didn’t taste the same but I just let it slide because it was sooo good and maybe they changed the gluten free recipe or something well a few hours later and I’m realizing that was definitely regular crust and I’m up late super sick. I paid and extra $3 on each pizza for gluten free crust just to get sick on...
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