Steak 'n Shake — Restaurant in Arlington

I went through drive thru to buy a drink they said drive thru is closed only the inside is open..As I go in there’s only kiosks and I place my drink order and you have to scan a QR code to activate the soda. It shut off and I had to rescan my QR code. These work in certain places but not a busy place like this. Just weird odd off feeling coming into this place. They must be really trying to save on paying people to work. I can say they mastered a very uncomfortable feeling if that’s what they are going for. I drive past this place all the time but stopped for a drink for someone who is at the rehab center across the street. I can’t be the only one who finds this weird. Not a “hi” nothing. And the kiosks asks if I want to leave a tip. Weird, strange place. And I don’t need a generated response this is my experience and no you guys don’t aim to please so please don’t insult me with a generated response. You guys aim to keep more money in your greedy...

This particular location has been closed for over a year. From what I ordered, the food appears to be identical to the way it was prior to closing. All ordering is now done via kiosks at the front of the store. Food preparation here is quite slow. It took nearly 20 minutes to receive our order consisting of just hamburgers and french fries.

Update:. Returned a few days ago. The food was the same but finding a table that had been cleaned was a challenge. When I picked up my order at the counter, the server spilled several of my French fries onto the counter when he set the basket down. I was trying to manage two baskets of food plus several ketchup packets. The server did not even offer a tray. I had to get one on my own. When I returned to the counter approximately 10 minutes later to get a drink refill, I noticed the fries that had been spilled previously were still all over...

My only gripe is that you need to scan a QR code on the receipt to fill up your drink. Also I guess I remember the Frisco Melt being better when I was 20. Oh and that it's impossible to get eye-contact for any reason without a literal smoke signal, and even then the staff seemed annoyed because it's a "fire hazard". Also not a big fan of the milkshakes being room temperature. I guess my only complaint is that none of the quarter machines at the front put out after eating your money. My kid was pissed at me for a week because I didn't start throwing haymakers when he dropped 75 cents and didn't get his novelty gumball. At the end of the day, this place is great, except the bathroom stall had a puddle of pee in front of the toilet that looked like something out of Trainspotting, congealed to almost-solid state. Other than that, 5/5 will...