I stopped in here on Friday afternoon to grab a pound of smoked turkey for our dinner. It’s obvious this place is not getting a ton of daily walk in business but they are maintaining high level of cleanliness and doing a great job with social distancing when customers do come in. I paid for my turkey and got to the car when I saw the young lady coming out to my vehicle. She approached me and asked for my turkey back. She told me she realized she had some Turkey in the restaurant that was fresher and she would like to switch it out for me. I really, really appreciated her attention to this detail and coming out to my car to offer this for me, she did not have to do that and I really appreciated it. I wish I had caught her name. Thank you for the great service! ...
Read moreI realize it is the holidays. So I will start there. The young lady who was behind the counter was very nice. But omg!!! I ordered my thanksgiving meal from here. I had a code !!! They did not have anything I ordered. The manager came over because I asked the question I ordered this stuff. Why don’t you have it? Magically some of my sides showed up. Do not just place an order online to pay for it later. The line was 30/50 people deep. Pay for your order online. There was no line to speak of for those people.
Nowhere on there website does it explain this. I have gotten HBH before and Beverly had this happen!!!’
How can you take an order and not have the things you...
Read moreI went to purchase a ham and turkey for my family for the Easter Holiday, I requested to see the ham as done in tje past and was told no by Regan. She began to recite the Company policy stating they don't show hams, and haven't since 2019. I informed her I purchased hams from this location Thanksgiving and Christmas and requested and saw tje products before purchasing them.
This wouldn't be an issue if this was posted and most importantly the interaction with Regan wasn't rude and disrespectful. As a loyal customer I have a choice and chose not to spend my money where personal again are rude and disouteous, in fact, Regan stated she was the Manager of...
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