The Wing Guru — Restaurant in Arlington

Order by phone 20 party wings and large side of fries at 5:52pm. Paid on the phone with card because you can’t pay in store for takeout orders. Asked for blue cheese Dressing. Arrived 20 minutes later to pick up my order, as told it was going to take that long to prepare. Walked in to 5-6 people waiting for their food in lobby. Waited for 20 min for my food while people in the lobby complained the whole time about how long they had waited for their food. Some people had been there for over an hour. Left to sit in my car and listen to an audiobook. At 7:45 I went in to check on my order. Text receipt stated they would text or call when my order was ready. I NEVER RECEIVED TEXT OR CALL….. come to find out that my order had been ready for a long time and was now cold. Asked to talk to manager for discount or some response to why it took 2 hours to get my food and received no apologies, just a rude attitude from both check out teen and manager☠️ I will never be back to this restaurant and recommend no one else that wants hot wings in Arlington Tn, to go here. Just drive 30min away to a real wing shop!!! You will be back to your family before you get “not horrible” food from this place. Never again, lesson learned👎🏾

Ps: I got ranch instead of blue cheese,...

I gave the Arlington location a test run on yesterday because my birthday is coming up and i had planned on placing a large order for it. When this location opened I was so excited because it's closer than driving to Collierville and I wouldn't have to use Uber Eats to get it.

It took 45 minutes for me to get my order which I didn't mind waiting because I knew that they were busy but as I noticed people getting their food after I placed my ordered I started asking about my food and they told me 5 more minutes twice.

When I got home (less than 5 minutes away) I was so disappointed because my food was cold without any heat at all AND I had bragged to my family visiting from Chicago about how good the wings were going to be. I t was a total let down but helped me make my decision about not ordering from them for my birthday. I didn't call back to complain because we had already waited 45 minutes and didn't want to wait another 45 minutes. Spent $57 for cold...

I’m over almost all of the food places in Arlington. At this point I might as well drive to the city to pick up food. I was really rooting for Wing Guru when I saw that they were coming here. Unfortunately, this was my 2nd time ordering food. The first time I ordered the boneless wings and bone in wings were overly saucy/salty. The second time I ordered I experienced the same. I tried giving them another try considering that it was new and thinking maybe it was a mistake that they added too much sauce.

Spending too much on wings but in return receiving wings that are so saucy/salty that you can’t enjoy them is awful. It tastes if if they’re double dipped then socked in extra sauce. So bad that I find myself coughing or sneezing as soon as I open the box of food. Such a disappointment!! I’m curious to know how the other locations are compared to...