That’sa Nice’a Pizza — Restaurant in Arnold Township

Updated review August 2024: This place is going downhill. This was always our favorite pizza. Order placed at 2:50 pm. Said delivery 3:45 pm. It arrived at 4:30. I called at 4:15 checking the status and they said oh it just got out of the oven. I don’t believe that for one minute and i’ll tell you why… it arrived not hot and honestly not even warm.... and I live in Arnold. You could tell it had been sitting there a while. Honesty would’ve gone a long way. Maybe you are short delivery drivers, maybe call and tell me rather than my food just sitting there, or wait to make it and call the customer and say it can’t be delivered until 4:30 instead of 3:45. The potato skins were burnt black around the edges and tasted rubbery. For ordering at 2:50 on a weekday, which shouldn’t be a busy time, for it to not come until 4:30 is insane. This place needs a true manager. Maybe they are too focused on the Tesson store and Arnold is paying the price. It’s expensive to eat out and no one wants to pay todays prices unless you are getting good food and good service.

original review from several years ago: No complaints. Only pizza my kids consistently eat everytime. Like the option of provel or mozzarella. Toppings always taste fresh. Can't think of any complaints. Maybe enlarge your dining area and we'd...

2 stars is all this visit was worth.

Our family normally gets pizza hut in Arnold on Friday nights but for whatever reason that store was closed tonight so we had to try something different. Based on Google reviews we decided on That'sa Nice'a Pizza. We ordered 2 "large" pizzas and a salad for $48 at 6 pm and they said the order would be ready at 6:40. Since many places get their orders ready a little early my wife and I arrived at 6:30 and paid for our food....then waited and waited for our food. They finally came out at 6:55 and asked what my name was and what I'm waiting for. The store was very unorganized and not too worried about fulfilling their orders. At 7:10 our food was finally done and we went home, the food was okay....just okay. We received basically 2 medium sized pizzas that they call "large" and a salad for nearly $50 and it wasn't special. For me I'm way better off getting 2 large pizzas at pizza hut for half the price to get more and better food. I am not impressed, won't be going back there...

Just had a driver show up at my house talking smack to my minor child about how he was gonna kick someone's a$$ bc the address for our delivery was communicated incorrectly. We ordered $60 worth of food to be delivered and we were still on our way home from work. We have ordered from this location multiple times, delivered, usually late, but without real issue. We like the food, so we've always just dealt w the lengthy delivery time. My child who received the order is 17 and very capable of accepting an order/signing for it. Our address is stored in their system by phone number. This was an error on their part, not ours. Management called asking for the correct address 2 minutes before we showed up, only to see the driver backing out of our driveway. No one shows up at my door talking $#it to my child, especially if it's an error on the company. I called to speak to management and all they had to say was, "I'll make sure to talk to that driver". Please do better...been in Customer Service for 30 years. This is...