Jimoto Ramen — Restaurant in Aspen

Update: I would give this a 0/5 if I could, the owner of the restaurant would stalk you down on social media if you provide a bad review and hurl insults at you. (I also did not try to change flavors, but wanted to leave out ingredients in the new bowl as it felt wasteful)

Original review: Giving this a 1/5 because it’s not authentic Asian food and is not up to par for the price tag :/

The ramen was mid. The egg was well done but the noodles and soup wasn’t anything special and didn’t taste that rich. The pork was nice though.

The pork dumplings was disappointing - $14 pre-tax for only THREE dumplings? And the chilli sauce on top of the dumplings was just Lao Gan ma chili sauce. I could have made this at home for 1/10 of the price.

I also found hair in my ramen and took a photo of it. They did give a fresh bowl of ramen but I’ve lost my appetite by then.

The atmosphere is nice and service was OK, but you do pay and tip upfront which was...

Edit: I updated to 2 stars since the owner talked to me afterwards about the experience, so at least they care about which parts went wrong. The restaurant probably fits most people's taste but it's definitely not authentic Asian food.

Please don't come here! It's very overpriced but that's not even the worst part. They don't treat you as customer. They asked you to pay tips upfront, and after that they don't provide any quality service. We waited our food for more than half an hour, the waiter don't even wanna provide an estimate for us for when our food will be ready.

The ramen is the worst ramen I have ever tried. The noodle itself is very soft and sticky. The soup doesn't taste like the tonkusu broth we had elsewhere. They only serve the salad together with the ramen even though it seems pre-made already. It tastes a bit sour but I would say it's better...

I would also give it zero starts if I could. The bartender (redhead with glasses) would not provide us service and went out of his way to be rude and roll his eyes. We left him a tip that reflected his lack of service or simple manners. He got very confrontational with us and proceeded to harass us and DEMAND a tip. Last time I checked, we live in a free country and gratuity is based on the service received. For some reason he chose to be in the service industry, when clearly he does not know anything about service. This is NOT A LOCAL FRIENDLY PLACE. Needless to say, I will not be adding this place to my Aspen Local's Guide and my friend who was supporting them on a local TV channel, will not be doing that anymore either. I will make it a point to mention to one of the local investors how badly mismanaged...