Silver City Aspen — Restaurant in Aspen

We have left a review and complaint emailed with the GM. Who verified he was there when we possibly had our rights violated and we feel that the staff assaulted us with a very bright flashlight several times blinding us temporarily shined several times into our eyes, when we were attempting to take pictures of what was happening to us. We were enjoying a beautiful time and told we had to leave our table immediately that someone else bought it?? after actually setting there for an hour and half and spending money in this establishment we were rudely told to leave. The staff first told us that they had dinner reservations for our table? but none was eating in the entire place ? and I questioned if they even serve dinner? No they don’t. So that’s when it got nasty with rude staff so when I started taking pictures of what was happening we were escorted out & assaulted with extremely bright flash lights shined directly into our eyes, temporarily blinding us several times. We are extremely upset with this establishment and feel discriminated on with our age of 60 as most the customers were 30 ish . The table we had was not reserved no reserved signs and wide open when we sat down for an hour and half before being rudely told to leave and assaulted escorted to the elevator out. We loved the place until this happened. We would never go back after this treatment and if you are 30.. spend your money in a place that treats people with respect. Aspen has so many beautiful places and everyone should be treated the same and with...

I had an incredibly disappointing experience at this place. Everyone was waiting in the freezing cold for so long, only to see people blatantly cutting the line. What’s worse, I witnessed the security guard letting people in who appeared to give him money. As someone from NYC, I know how things usually work, but this was completely unacceptable. The security guard was also extremely rude, aggressively trying to push people off the sidewalk. which, as far as I know, is public property. It’s one thing to manage a crowd, but the behavior I saw was unprofessional and borderline disrespectful. Next time, if I come back, it’ll be to pursue legal action for violations of my rights. This kind of treatment is unacceptable, and the management needs to take...

Came for drinks with a group. Took about 40 minutes to get 5 drinks after sitting down at the bar (2 of which were a beer and glass of wine).

The bartender chose to serve multiple customers at once, leading to him spending most of his time moving around behind the bar. He was getting orders confused, lost, and burnt in the kitchen.

I had to remind him of exactly what I ordered when it came time to pay and was charged $15 more than the bill was supposed to be.

On top of all this, both bartenders seemed annoyed - I get that it’s tough when things get busy, but it really was a killjoy when I get a groan when asking to pay.

This place really had some potential, but please hire enough staff to serve customers in a timely manner. No...