Was really wanting pizza placed order off a menu that had 3 different prices for a personal pan prices went to sit down at a table and the young man came over said out of pan dough. .Not making my lady happy we decided to order hand toss.Our bread sticks came and they where more then cold almost froze in places The young man took them back and we clearly heard him say need a new order these are half frozen.Someone else bought the same bread sticks back to the table now they are on the burnt side.Our pizza was ok still would have rather had pan crust. Our grandsons personal pan was right the young man had put it in the freezer like we requested to cool it down.The young man was nice and we did not take it out on him for what went wrong..it was not easy talking my lady into stopping there she really does not like pizza hut they are not consistent on the sause on the pizza or the sause for the bread sticks one visit it's really great next time it's changed running and thin and it really taste more like tomato sauce or no taste. It will be a very very long time before I will get her to go to any pizza...
Read moreI ordered a pepperoni and jalapeno pizza for carry out from the Pizza Hut on 10th in Atchison. I showed up to pick it up, drove home, and opened it to find that the jalapenos were added as an afterthought after the pizza was already cooked. My guess is they misread the ticket, made a pepperoni pizza, then saw afterwards that they forgot the jalapenos and tossed them on thinking I wouldn't think any different. Honestly, I'm more upset that they tried to pass it off. If I had shown up to pick it up and they told me they had messed up and were remaking it, I would have been cool with it. Worst part of it was that they weren't even busy. There was no one in the restaurant, and there were no other pizza in the carryout oven, so it's not even like they were just swamped and made an honest mistake. Was just laziness on their part. Disappointing, and I won't...
Read moreMy son and I have been coming here for years for carry out. The prices and menu are what you expect at a Pizza Hut. The staff here has always been friendly to my son and me. The facility is somewhat dated but is as clean as you'd expect. Today I messed up my online order. (Sometimes ordering on your phone doesn't go the way you thought. Def my fault, though.) I expressed surprise when I saw my pizza and the manager immediately remade the pizza--even though it was my fault the order was wrong.
Ya...it's not an East Coast sourdough crispy thin crust, but it's pretty good and you know what you're getting...it's...
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