Overpriced, Poorly Managed Group Dining Experience – Not Worth It
We recently brought a group of 18 to Mexta, expecting a premium dining experience. While the ambiance and presentation were solid, the overall value, service, and group accommodations were severely lacking.
The Billing Issue
We originally reserved for 23 people, but five dropped out last minute. Rather than adjusting the bill or even attempting to work with us, they charged us for all 23—even though they could have easily given away the extra seating. Given that we were already spending $3,000+ for dinner, this felt incredibly rigid and unfair.
Food Portioning – Not Enough for What You Pay
The food was served family-style, but the portions were shockingly small. They gave us just one steak dish to be shared among four people, meaning we barely even got 0.7 entrees per person. For $170 per person (after tax, tip, and fees), that’s just unacceptable. Appetizers were nice, but there wasn’t enough actual food to make the meal feel satisfying.
On top of that, the vegan guest in our group was served only cauliflower and spinach—no protein, no beans, no substance. For a Mexican restaurant, that was especially disappointing.
Service & Seating – Poor Group Accommodations
Beyond the food, the group dining setup was poorly managed. Despite seeing a completely empty private room upstairs that could have fit our entire party, they crammed us into the open seating area at three separate tables. If we’re paying a premium for a group experience, we expected to actually be treated like a group—not split up in a loud, public space.
Lack of Customer Care
When we brought up our concerns to the manager, she refused to make any accommodations, simply saying, “that’s just the way things are.” There was no attempt to fix the situation, no flexibility, and no real customer service.
Final Verdict – Not Worth It
For a $3,000+ bill, we expected an exceptional group dining experience. Instead, we got small portions, unfair charges, poor seating, and dismissive service. The servers themselves were great, and the presentation was nice, but that’s not enough when the overall value is so lacking.
If you’re planning a group dinner, Mexta is NOT worth it. There are plenty of other high-end restaurants that offer better food, fairer pricing, and actual hospitality. We won’t be...
Read moreMy husband and I went today for our anniversary. We love to sit at the bar in places and watch people make drinks, talk to those around us, and just be relaxed. My husband and I work together and have 2 kids and sitting at a bar and getting out isn't always an option for us, so he made a reservation to sit at the bar months before. The host changed our reservation from the bar to a table because and didn't ask if that is what we wanted. We asked to still sit at the bar and they sat us in the corner. We even had to ask for a chair because there was no room. The couple next to us left and we moved down (mult staff members at the bar said it was okay). The host came and told us we couldn't move and said they had a reservation for the places we were at even though they had changed our original reservation. In a bothered tone she said we could stay but she had to ask the manager (who never came), so we stayed. No one came to sit around us. Then we ordered our meal. We got the guacamole with the salsas (delicious), brussels, and a ribeye with plans for dessert. The brussels were great! Regarding the ribeye, our waitress (who was phenomenal) said it was the bone-in ribeye (as pictured online). When the ribeye came there was no bone and the meat was overcooked (confirmed by waitress) since we had ordered med-rare, and the cut of meat was subpar for $90 ribeye. We eat out a lot and order steak frequently, this ribeye was laiden with fat, thin, and just terrible. We asked to speak to the manager. My husband didn't eat one piece of the meat and the manager apologized for our experience. She comped the steak stating they changed from bone in to boneless a week ago. Our thoughts are they went with a new cheaper distributor and saved money by serving worse meat at the same price point. She asked if we wanted anything instead and at this point we declined as every interaction was difficult except for our waitress. My husband paid the bill of $100 for Brussels, guac, 2 glasses of wine and we left. We went down the street to Dean's Italian steakhouse and had an excellent filet with delicious bread! 100 percent recommend this place! Please do not eat here, save yourself the time and if you are here before, do know they changed the quality! Happy...
Read moreI wanted to like this place but unfortunately it felt far short of expectations, especially for a Michelin recommended restaurant (though perhaps I should’ve been more skeptical given it had only opened
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