Jimmy John's — Restaurant in Aventura

Pleasantly surprised by the subs we ordered here - even at a late hour close to closing, we received delicious subs that had fresh ingredients and were made just as we ordered. The staff was friendly despite the late hour and helped answer any questions we had. They also work very quickly from what we saw, which lived up to their name. Prices are actually pretty fair considering the portions and the quality. Parking is a cinch here and in addition to being accessible, there was a gender-neutral restroom available as well. Not a massive interior but there were a couple of outdoor seats...

Absolutely unacceptable experience today around 2:30pm. I ordered two sandwiches, and the staff showed zero professionalism. One employee threw my sandwich to the cashier guy and the other employee threw it as well which it fell to the floor. Instead of making a new one, they rewrapped the same sandwich, threw it back again with no respect whatsoever, and handed it to me, all while laughing. No apology, no accountability, just complete disregard for basic hygiene and customer service. This showed a lack of respect and cleanliness. I will not be returning and would not recommend this...

Visited this location today the service was horrible I asked the cashier for the name and contact information for the manager she refused I called the number on the front door and left a message I'm the message I'm currently waiting for a call back ....all becauase I asked the cashier to put my topping and dressing on the side...& her response was I was doing a lot!!@ Overall the staff was rude , disrespectful and the customer service is poor.. So I would say DON'T take a chance ...go over to Chick-fila it's next door and they value...