Sonic Drive-In — Restaurant in Bastrop

I am updating my review based on today's visit. I gave it serious thought as I was getting close and it came down to Whataburger or Sonic. I decided to give Sonic another chance.

So to begin with, I know I am a rarity when I order because I am totally ready to go instead of the usual crowd of umm umm umm let me get a ummm ummm ummm so I try to allow for this and give them a break as they are probably not used to thus and doing something until the person is really ready. I am not that kind of customer because I worked fast food and hate that. But at the same time I want you ready to go when you ask me.

I'm hoping that was the issue the first trip except he just kept getting it sooo wrong. When I also make a very very clear, slow, and annunciation extremely well to avoid any issues.

But anyway on to today's visit Total opposite experience today so I wanted to update this.

The person taking my order did seem to be distracted possibly thinking I was the typical umm umm umm person. He quickly adjusted and did a fantastic job and got it right.

Still was a number 6 today. Service was very quick like is usual. The card reader was just not reading my card and after multiple attempts I just gave up and waited. The cap hop could not have been any more awesome. I wish I would have gotten her name but the young lady was freaking amazing. She repeated my order from the receipt before she gave it to me and was so nice in her having to go inside to run my card. Then I realized there was no ketchup so I felt so bad of having her to go back inside yet again. And again she was a complete doll in how she handled it. Actually lemme see if I kept the receipt and her name might be on it. Because I truly want her to know she was appreciated and did great and is the majority of the reason I'm updating this review.

I have it on rhe receipt but the text is jacked up but I'm sure the management there will know exactly who she is. Guys... she was really good and everything you want in an employee how she treated me.

I just moved to one of the back spots to sit and eat in my car and was on my way without causing me to be too far behind getting back home to the Austin area.

Good job today ya'll thank you!!

This was not the best "on their game" Sonic I've been to while traveling. There were some mishaps during the order taking process where the guy kept getting it wrong. Like reeeally wrong. When I'd say "number 6" he kept thinking I said "fish" even though I speak very clearly and annunciat very well when giving my food order. Then he punched in for a number 7 instrD of a number 6. Sigh. Fun. Then it took far too long to get my order. I'll just pass this one...

Absolutely awful experience, once again. This time, my husband and I went to Sonic after I got off work for milkshakes and decided to get tender. To even get a carhop on the microphone it took 5 minutes, we were the only people there. We could see everyone in the window just talking. Once we got our order in I forgot to ask for a cup carrier and sauce so I called back. It had to click the button TWICE because the were too busy talking and didn’t answer me. They finally answer and I told then what I needed.Then The screen showed that our food was coming out. It took another 5 minutes after that because the girls were STILL talking. I finally pressed the button again to ask where our order was and a Carhop came out. She didn’t even greet us like they are supposed to. She just mumbled off the order very fast. At the end she said two sweet teas and one was supposed to have cranberry(but it didn’t). I brought that to her attention and she snapped at me. Then she handed me the food and I asked for a manager. She threw her head back and walked away. It took 10 minutes for a manager to come out. WE WERE THE ONLY PEOPLE THERE! We were watching everyone talk in the window AGAIN, so I called back in for a manger and one finally came out. As I am talking to the manager the carhop is on the other side of the parking spot listening to me. Ridiculous, I wasn’t talking to her I was talking to manager. She needed to go right on back inside. I told the manager about how her attitude was absolutely inappropriate and how there was no reason for our food to take as long as it did. 30 minutes for us to get ordered and get our food and like I mentioned, WE WERE only people there. We got home and we looked at our plates, we got Tator tots and my husband wanted French fries, our toast is soggy and the Onion rings were burnt. Our tenders were half the normal size. Just absolutely horrible. We will not be going back. Very disappointed. We didn’t even eat our food, and if it wasn’t such a pain we’d try to get our money back. I would not go to this sonic. AWFUL, RUDE,...

You know when you love Sonic so much so you go to one every time you're out of town. I have one in my town but it's so incredibly awful that it's a real treat whenever we go to another area that has a Sonic. IF I ever decide to go to this Sonic, I KNOW going in to be prepared. I order twice as many fries as I normally would because they will always be half filled. I never plan to eat there because the food is ALWAYS cold. I try to avoid the burgers because they don't even resemble the burgers at the other restaurants but it's pretty hard to screw up fries and God help me, I love the fries. I always do the mobile order because waiting for someone to answer the button is laughable. I plan at least 20 minutes for my food then at least another 10 because I love the Groovy sauce but they will NEVER put the sauce in the bag. I don't even blink when the carhop sneers at me and pouts when I ask for my sauce because again, I come in mentally prepared. I know that most likely, they will never come back so I'll press the button and play a game - will I be able to holler out the window to get my sauce from the carhop actively ignoring me or will they answer the stall first. After 10 minutes, I just knock on the door and beg for my sauce. Yes, they all glare and snarl for the audacity but I want my sauce man. This is obviously a franchise because I've never been to a Sonic with this unique blend of horrible. It's really...