Starbucks — Restaurant in Beaumont

I like this starbucks but it has some downfalls. Last time my husband and I had ordered through the drive thru well there weren't many people inside or outside but we asked for extra caramel and we both were given barely anything which was strange given the fact that I saw them taking orders from inside and making drinks using alot of caramel so that was odd to me and our drinks were very watery tasting and my husband doesn't add coffee to his so he said it tasted like frozen chocolate milk, and mine didn't get the extra espresso shot added either unfortunately. This isn't the first time we have had these small mistakes with our drink but there are times we do get delicious starbucks but there are the downfalls. I'm hoping these little things can be adjusted to make this location better and even though it's small stuff well I can't imagine how much money starbucks is getting for adding extra little things within the drinks that people ordered and they pay for those extras but don't get that in their drink that is what...

I went to Starbucks for my daughter’s birthday. They were busy and I waited patiently in the drive thru while they made my three fraps. Everything was going well. They even wrote on the side of my cups. The guy that was making my drinks left them blending and went to work on another order. The girl that was taking the orders took over. She read the label on my cup and then put whipped cream on it. I told her I am allergic to dairy when she went to hand me my drink, she was like oh it said no whip. She scraped off the whipped cream with the top of the cup. Then she scooped off the remainder of the whipped cream from inside the cup. She looked up at me and asked if I wanted it remade. I said yes. She dumped out the drink in the sink and threw the cup away. She remade my drink perfectly. But then went to the trash grabbed my old cup out took off the label and put it on my new...

They always act like if you ask them a question at the pick up area that you're bothering them. Questions like, can you get me a knife ( they forgot to give me one with my bagel to spread my cream cheese), or can I get a water? ( He said I needed to stand in line again to order water) and because of this when they forgot to give me butter or a knife with my bagel today I didn't bother to ask for it. Their trash cans are almost always full. Last complaint, there are always homeless looking people camped out at multiple tables. I can usually overlook that until today with one guy sleeping on the table drooling all over his arm and the table and another with a ten inch rip down the front of his pants by the zipper walking around trying to talk to people. I unfortunately have to go there as it's nearest to my...