Mochinut Beaverton — Restaurant in Beaverton

I highly do not recommend. I’ve organized my review by vibe, service, and food.

Vibe: Walking in, I couldn’t help but notice how dirty the floors were as if they haven’t been mopped in a while. There’s a bench against the front window where you can sit and eat, but I chose not to eat there because the floor around it looked like it had an entire day’s worth of crumbs.

Service: It was busy when I visited, but only one person was available to package the donuts and work the register. She was nice and apologetic about the wait, and I completely understood where she was coming from. However, I found it strange that another coworker was sort of standing around the entire time and did not step in to assist.

Food: I got two donuts, the Thai milk tea and ube milk tea, and a regular corn dog. The donuts didn’t have a mochi-like consistency, and the overall quality/taste of the donut was just okay. The $3.95 price tag was not worth it. The milk teas were also not worth the ~$6. The flavors were diluted and the tapioca balls were not cooked properly. They offer 6 flavors, and I noticed they have 6 jugs of each flavor pre-mixed. The issue I found with this was that all 6 jugs of MILK appeared to be left out all day - they were all sitting on the counter. Both of the milk teas I bought were so warm that all of the ice melted by the time I took my first sip, which was at most 5 minutes after leaving the shop. I was least disappointed by the corn dog - it was freshly fried and had a nice crisp. Unfortunately, even the sauce (garlic mayo) was grossly warm, as if that has been sitting unrefrigerated too.

I’m genuinely sorry to be leaving a 1-star review for a new establishment, however my honest experience was disappointing for what seems to be a lack of concern for food health/safety and shop cleanliness. I usually laugh about those “i wOuLd GiVe ZeRo StArS iF I cOuLd” reviews but this is unfortunately...

I was disgusted by the customer service .. you guys really train your employees to act like that? I was helped by Lilith, one of the worst encounters I’ve ever had from a food place. From the start she already had an attitude acting like she didn’t wanna be there like just quit then.. is it really that hard to be nice to people? My friend and I ordered two hot Cheeto corn dogs and we sat down in the chairs right next to where they put the orders. There were two people in the store sitting down eating donuts so I did not expect them to be waiting for food. A guy came up and placed two corn dogs down on the table looked at me in the eye and said order number 37 here you go and so I assume that it’s mine I also saw on one side a hot Cheeto corn dog so I was like okay that’s definitely ours especially if he basically tells us it is. So we take it and when we take the top off the there was a hot Cheeto one and a potato one so we go back inside with the corn dogs and we ask if we can have the right ones since we did not touch the corn dogs or anything. The same girl Lilith was giving the most attitude ever saying it was all our fault and that she has no idea what the guy did because she wasn’t there and she wasn’t watching. How are you going to tell us we are wrong when you weren’t there and said yourself you don’t know what happened? She then said I can pay for two more corn dogs she acted like we ate both of the wrong corn dogs and came in complaining.. like no we didn’t even touch them and we brought them back to her. She had the worst attitude ever I can’t believe she couldn’t even TRY...

Was very excited for the opening of this place! First week of opening I went to try the donuts and they did not dissapoint! very delicious! I also love that they have weekly flavors! Boba tea was ok, I liked the matcha flavor but it definitely has a powder flavor which I don't mind, I wish they would put more tapioca pearls though, for almost $6 they should be adding more! the 2nd time going, I went to go try the mozarella corn dogs, it was the first day they started selling them. I ordered one hot cheetoh one and a ramen one, I made sure to tell the girl when I was about to pay, that I wanted both to be the cheese ones (not the hot dog ones), she looked confused and looks behind her and just goes on, and guess what? she did not bother telling the girl making it in the back and we ended up getting one cheese and one hot dog one, it was disappointing and we didn't feel like driving back for them to correct it especially since we live an hour and a half away. Not to mention, when we took our first bite, they tasted horrible! I have tasted mozarella corn dogs in the past and these were gross, I messaged them on IG about it, and I didn't want to blame them because Im sure they still needed training, they were kind to offer a refund, which I never received and when I brought it up again they said "I should have received the refund" well guess what I didn't, that is why im letting you know lol! still have not received it...hopefully they have...