Starbucks — Restaurant in Beaverton

I come in and there was one person ahead of me. The man at the register was not helping them because a woman behind the glass case asked them if they could start their order. So I walked up to the register and was rudely told by the man it was the customer ahead of me being served (by two employees, the woman and man). I waited my turn and then the person behind me was asked by the woman if she could start a drink for that person. I was skipped! So finally I get to the man at the register and tel him I want a 12oz, triple shot vanilla latte with whole milk. He rang me up but put the order on a 16oz cup unknown to me. I get my latte FINALLY (remember the person behind me in line had her mocha started before my order) and see it's a 16oz. I said politely this is not a 12oz. The barista yelled at me "consider it a free upgrade!" as I walked away to the door. I said I wanted a 12oz for the concentration of the expresso to milk ratio. He asked to remake my order, "I said no I don't have time" and walked out, I had to get to work. WORST SERVICE EVER. Then I look at my receipt and I was charged for a 16oz and...

I got my usual brown sugar oat milk shaken espresso and it tasted horrible it was way too strong as if no oat milk was added, I called the store to complain and spoke to the floor supervisor “Aaliyah” she was kinda at first apologizing for me not liking my drink. After I told her I was running late to work and didn’t have time to return it i asked for the baristas name and she said it was “Aaliyah” I said “isn’t your name Aaliyah?” She said “yes” I said “did you make my drink?” she said “no but I don’t remember because there’s been a lot of the same orders” which sounded like a made up excuse cause it had been less than 10min since I left the store. Regardless It was obvious she didn’t make my drink so I gave her the description of the barista who made it, she was rude and argumentative saying she doesn’t know who I’m talking about refusing to give me her name and said to just put the complaint under her name. I don’t understand the lack of accountability and communication. Don’t recommend...

So I always get an iced green tea latte with extra scoops of the green tea powder every time I go to any Starbucks. I always make sure to be super friendly and nice when ordering, because I want to make sure that my drink is made correctly. All that they need to do is shake the drink in a shaker in order to make sure the powder mixes in with the milk. Every time I get my drink here, I end up with a cup of milk with big clumps of green powder floating in it. Today there was even powder on the outside of the cup, which turned out to be way messier than I would’ve guessed. I usually don’t complain but if I’m paying $5 for a drink, tipping, and being super nice I feel like the least you could do is mix my drink...