Terrrrrible, abusive, distressing customer service. Please don't visit this location. Management really needs to look into their staff. Today while trying to grab lunch for my family a hispanic female employee about 5'2 light skin and hispanic male employee about 5'8 a bit darker skin were very abusive to a disabled customer, myself, and other customers. I describe these individuals so you know or have an idea of who to be cautious of. I stood up for the young male customer and demanded to speak with a manager but "there was none". They eventually told me to leave the store and I did after no manager would come out. No one should be treated this way, I am happy to have spoken up. I hope not too many people go through this at this location thanks to my review. These employees/people need to be told when they cross a line like I did today. Hopefully if enough of us speak up they will soon or one day reflect and treat people with disability...
Read moreHorrible Customer Service! My husband and I walk in the door at 10:57am to get a breakfast sandwich, wait at the counter for 3 minutes and call out to the 2 female workers to get their attention and it is now 11:00 on the dot and ask for a breakfast sandwich and they said it was 11:00 and no longer serve breakfast. I told them we have been standing there for a couple of minutes and had to call out for them to serve us and we were there a couple of minutes before 11:00am. One of the ladies said she was over in this area and we were not there, if that was true I would not have an issue with ordering something else. Apparently they need training on Customer Service and not to argue with the customers and we left as they said thank you. We were a regular weekend breakfast customers and will no longer patronize this Subway. There are many in Subways in the area that deserves...
Read moreWas there today at about 5:25pm to buy some subs and,then noticed two of the employees be absolutely rude the one employee there Emiliano said something to me maybe and inside joke amongst them but I then knew they were actually laughing at me then another employee joined in the insult. I was just going to let it go but I didn't appreciate to be treated that way as a customer.I regularly go there to buy my son food and subs but, I will return to this subway on Eastern and Florence, Bell Gardens not to eat there but to file a complaint on Emiliano because he is the one who started the insult which he denied to me when it was clear...
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