Subway — Restaurant in Bellevue

Since finding out I have an allergy to pork a few months ago, I make sure to tell my people making my order I'm allergic and will they please change their gloves before they make my food. Firstly... you should wash your hands and change your gloves to make sure allergens can't spread, but no one ever washes their hands. Today in particular I got an eye roll for asking. They refused to wash their hands and only placed on new gloves. I made my order with stating, I have an allergy to pork. She makes my sandwich and then goes to grab a knife that had just been used on the order before me &he ordered PORK. I said please don't use that knife. And she begins to argue with me "but I need to use it to fold the sandwich." I told her I saw the other person use it to cut a PORK sandwhich and told her firmly NO don't use that knife. She continues to argue with me again "she didn't use it it's new" when I saw with my own eyes it was used and places back in the same place they store the knives. In any case the pork contaminated the other knife in the same place. So I raised my voice and said do not use that knife thank you. She rolled her eyes and huffed outloud at me and put the knife down to then use the gloved hand that touched the knife to fold my sandwich over. I'll hope no pork contaminates were on the handle. I paid the $8 something with my coupon and left. I am so frustrated... My allergy is a valid allergy and has put me in the ER several times with severe stomach pain and days of severe stomach cramping where I can't eat and can barely breath. I would prefer if there was some better training involved. I do not need to be accosted for my very real allergy. I won't return to this location after this. I don't need to argue to keep myself safe. The location near me is much more friendly and accommodating to my...

Dylan Dailey, I remember you. You were extremely rude. You wanted 95 of our dollars after buying a two dollar pretzel. And after Theresa explained why we couldn’t you continued to call her names and argue. My mother has been in the business a long time and knows how it works, and doesn’t discriminate. She just didn’t want to run out of money in the register so we couldn’t give other customers proper change. You and your female companion were rude to her even after she calmly explained it to you. And Carmen Lopez, If the customer is wrong they are wrong. If the customer says that they are supposed to get something for free they aren’t going to get it for free, because they are simply incorrect. Being rude does not further your chance of getting better service. theresa has excellent customer service skills, she just calls it how it is. She does not let people bully her into getting their way because she is a strong independant woman who knows better than to let an ignorant customer call her names and then get what they want. Maybe you guys should try being nicer and then maybe people will treat you better. Until then, you’re not going to be treated very good the way you both go around criticizing those...

First of all i have never heard of a business that didn't carry adaquit change on hand for a 100 dollar bill. Went in to buy a pretzel and would have ordered more if it wasn't for the attitude we recived from the manager Taressa , would also like to point out that I've never been to a business that turns down any amount of money. Didn't know it's ok to turn away 1 person's money and except another. To me that's discrimination. and that's how the manager made us feel that night. And i know it would have had a diffrent out come if it wasn't for the attitude we recived from her, i will just take my money else where that does carry addiquit change on hand , why should a customer have to be inconvinced, and be made to feel at fault for the iusses of the bussiness. I myself own a small business and go above and beyond my way for any customer. I also asked the gm if I should pay with 10 dollar's in penny's next time. I guess if my money isn't good at subway then subway isnt good enough for my money Thanks to the wonderful gm named Taressa with outstanding performance and customer...