Café Amici Beverly Hills — Restaurant in Beverly Hills

This restaurant should be shut down immediately until they learn how to run a kitchen and serve paying customers with even a shred of competence. Our Valentine’s Day dinner was, without exaggeration, the worst dining experience of my life.

From start to finish, it was an absolute disaster—a masterclass in exactly how NOT to run a restaurant.

We arrived to find the valet full, which is understandable on a busy night. But when we asked the parking attendant where to park, he literally shrugged and looked away like we were an inconvenience. A competent staff member would’ve at least suggested parking options nearby.

Once seated, we realized our table had no forks. We asked multiple times, and they weren’t given to us until AFTER our food arrived. Unacceptable.

It took 20 minutes for a waiter to even acknowledge we existed. In that time, not a single person brought water, checked in, or explained the reason for the wait.

When the waiter finally showed up, we ordered two cocktails, water, bread, two appetizers, and two pasta dishes. Simple, right? Wrong.

The waiter then vanished into the abyss. We flagged down two other staff members just to get some water. One said they’d bring it and never returned. The other finally showed up 45 minutes later with a tiny bottle of water for two people. FYI - Still no forks.

At the 50-minute mark, our waiter resurfaced to vaguely assure us our food would arrive “soon”—without a single apology for the ridiculous wait. We asked about our cocktails, and he said, “Yes, those too.”

Ten minutes later, he had the audacity to come back and ask what our drink order was again.

Our first bites of food didn’t hit the table until 1.5 HOURS into the meal. The burrata appetizer was flavorless—the tomatoes tasted like water and one of the slices was a bit frozen in the middle. We asked once again for forks and they were finally brought to us.

Another 30 minutes passed before the entrees showed up. At this point, I had to go to the bar myself and order a drink because I’d lost faith in our waiter’s ability to function.

When the mains arrived TWO HOURS into the meal, the cacio e pepe was bland, and the seafood in the frutti di mare was dry and overcooked.

And the bread? That arrived AFTER the entrees. Cold. Stale. Pointless. We jokingly wondered if they had been baking it this whole time—clearly not.

The final insult: After all of this, we had to hunt down a staff member just to close out, because our waiter was once again missing in action. The restaurant then had the unmitigated gall to try and charge us the full amount with an automatic 20% gratuity and we had to ask for money off and were initially offered $40 off - not enough to even cover the drinks we ordered twice. Not a single staff member apologized or even acknowledged the disaster they put us through.

Other patrons in the dining room looked frustrated. The table next to us asked for water 4 times. Others were trying to close out and were waiting for 30+ minutes for the check and another 20 for someone to charge their cards.

Save your time and your money (and keep your stress levels lower) by going literally...

When I and my party arrived we were seated promptly and given menus + water in short order. We ordered within 10-15 minutes of being seated, but had to order both our appetizer and entrees in one go. The service was pretty fast and the wait staff seemed to be in good spirits. We received our entree which was a margherita pizza (which I unfortunately didn’t take a picture of) and it was pretty good a solid 3/5 in the flavor department. As for the entrees:

Chicken and mashed potato with lemon and capers: This actually tasted quite nice, but the piece of chicken and overall portion was so small for a dish of that price. 4/5

Lasagna: The lasagna came out piping hot and was promptly devoured because it tasted so good! A bit heavy on the salt, but no complaints beyond that! 5/5

Bolognese: Really good portion size, bolognese sauce was full of flavor! 5/5

Risotto al funghi: Probably the largest portion size of any item my party ordered, but this had no flavor. It’s as if the salt and seasonings were used on all the previous dishes and nothing was leftover for this. 1/5

The food overall was really good, the service fast, and despite the prices being so expensive we ended up paying less than $200 for our 4 entrees and pizza. Thanks...

We arrived hoping to enjoy a delicious dinner & were subjected to over two and a half hours of waiting! There was no manager to greet us or complain to about how unbelievably slow the service was & the restaurant was half empty which left us baffled. The waiter was very pleasant at the start but as the evening wore on he said he saw us rolling our eyes plus a few other comments he should have kept to himself. We all ordered pasta & mine was quite good although not all agreed. I realize this is summer & maybe they have different help working, but this is still a professional establishment & I would expect more. They did offer us free drinks or desert which was nice, but the chocolate cake which we mentioned was for a Birthday girl came without any candles. Need I go on? I will not be returning to Amici...