Petco — Local services in West Hollywood

Pretty straightforward Petco. Everything is pretty much overpriced. You can get online for fraction of the price or even at Ross. What I really did not like and this is the first and last time will ever happen I will not be visiting the store after this…I was followed around through the entire store, by one of the employees just so happen to “check the prices” of everything that was right next to what I was looking at. I purposely circled around and went back-and-forth to the same aisles just to make sure that it wasn’t just a coincidence insurance fee would follow me to every single while. Not really sure what he was trying to pretend to do….would scan the price of an item, and then mumble some stuff under his breath pretending like he was adding numbers together. Coincidentally, when I went up to the register to PAY for the items I was looking around the store7 to purchase (actually wanted to to buy more things, but made me feel super uncomfortable Having some guy following me around making me feel like I was doing something wrong,so decided to end my trip early) he coincidentally, stopped, scanning random items, and went to the back of the store.

Just a little bit of advice if you think Customer may possibly be stealing, there’s much better ways to do surveillance than to make a customer feel uncomfortable and follow them around the store.

I will not be returning this...

Great location for us but otherwise, this place is a total mess. Literally, as it’s cluttered, smelly, and dirty. The back part of the store looks like a serial killer’s garage. Usually, the treats are picked clean but other times they are overflowing with no prices. The grooming area is cramped. Most of the time it looks like the inexperienced groomers are afraid of the dogs. They don’t want you to watch them groom. I’ve seen several dogs fall off the tables with the restraints around their necks. They accept walk-ins but clearly don’t like to deal with them. One groomer there seemed better than the rest but the last time watching him in action worried us. Just too rough with the dogs. The parking lot is helter-skelter too, with cars coming from all directions and poor space markings. The store also a mess due to some of the most unhelpful staff around. They all act like deer in headlights - like they are filling in for someone and don’t want to be bothered before they come back. It’s unfortunate that a major chain like this lets the WeHo location resemble something out of the third world. We have only been in the city for over a year now and are now looking for...

I found the customer service very good. However, the Petco dog food, Instinct, is WAY over-priced for a food that is sub par. I started my weeks-old puppy out on a bag of Large Breed Instinct. But, further research and recent studies have revealed that puppies and adult dogs that do not ingest grains have pretty ugly heart problems. I am switching my dog over to a much more reasonably priced Blue Buffalo, and had to pay $19 for a 4 pound bag of Instinct... NINETEEN BUCKS FOR FOUR POUNDS! As with my previous Labradors, I will only drop into Petco for a toy or treats now and then. I’m insulted by this recent experience. I will seldom be...