Blank Street — Restaurant in Boston

This place is located centrally but you could almost walk by it unless you were looking for something to drink like we were. It is a quaint yet funky little place.The place was limited seating about 6-8 high chairs facing the window/outside world. I was greeted at the till/order taking by someone who had a kickass smile and she instantly won me over with her demeanor. Suggested a few options. And we choose chai latte and an iced pistachio. The iced pistachio was what I ordered with a hint of pistachio much less than what I expected. Th taste was good but it's not the best i have had. given that it got rushy i never got a chance to provide feedback. However, i would recommend the owners to check out shotted in Tyson, Virginia because I had my first iced pistachio latte and i became an...

Went in with some family visiting this Thursday afternoon some time around 3-4 and the barista and cashiers were so appallingly rude, I felt embarrassed to have brought anyone here in the first place. Just judgy, looking at us up and down, called out everyone’s orders but once our drinks were ready, placed them there without any mention of anything. No thank you, no basic customer service skills, no smiles. Just unpleasant all around. Ordered a caramel latte and there was so much caramel at the bottom of the cup it was practically impossible to stomach. First and definitely last time here. Hire nicer, less racist people who don’t think they’re better than everyone as I’m sure half the clientele are tourists...

At the Charles St. location and the barista and cashier are rude and unaccountable. I clearly asked for a “tall” bev and not only did mine come out behind two guests who came in after me, but it was a small. I reiterated to the cashier that I wanted a tall at which point she has the task to educate on their lingo. No, it is not Starbucks but a tall is a tall not a small, which, they all should know is their equivalent to a big. Don’t assume all will read your sign boards and be aware of your unique lingo. And to fault your customer is so childish. Thank you to the manager for correcting my...