Clover — Restaurant in Boston

I would normally give this place 5 stars, as their food has been incredible and freshly sourced.

But I am writing this review due to some negative experiences and the apparent laziness of this location. I have gone to Clover every morning before work for coffee and a breakfast sandwich. This was a ritual for the last 5 months. I now even use the app so it is normally ready by the time I walk by. It was a good routine until recently.

I have tried for weeks now to order the Cafe Au Lait with one of the flavors, and every time I am told they are out of the flavors. I spoke to someone who works their and she recently told me they have been too lazy to make them...WOW!! Take the coffee off the menu then, if you are too lazy to offer it consistently.

Last time was the last straw. I used the app as usual to order my food and coffee. I walked in grabbed my sandwich and waited patiently for 10 minutes, while the gentleman made coffees for many other people. After a long wait, I asked the coffee maker where my coffee was and he said he cancelled the coffee order since they were out of syrup, as usual. He didn’t even have the decency to tell me they were out, as I waited patiently . Needless to say I was late to work that day due to the inept customer service skills of the coffee maker.

Still love the food, but the staff needs to put in as much dedication as the owner of the company...

I struggled between 3 or 4 stars. I've had some hit or miss moments for Clover (both food trucks and their brick and mortar restaurants). I love the concept, and it is great to have lunch options that are healthy and offer vegans, vegetarians and people (like me) who tries to limit their meat intake.I really enjoy their drinks, and their soups and chickpea fritters are great. I've had some really delicious sandwiches, and I've had some lackluster sandwiches. I ordered a pimento cheese sandwich (I don't think they have it anymore) and was highly disappointed to the point I threw most of it away. I grew up with pimento cheese sandwiches, so I might just be fussy, but it was tasteless. I understand what they were trying to do - a healthier take on the original - but I would recommend sticking with menu items that are unique to Clover, and try not to "make healthier" versions of other food, as it will always be disappointing. I go to Clover for fresh ingredients and new flavors I've never...

Good food & drink. Not the best place to go if you’re running late to work. Just needed a quick coffee. (Wasn’t a ton of ppl there at the time, no line at all). All order takers are friendly and elaborate on Clover’s services which is great but after telling them you’ve already been there before and that you understand the ordering process they continue to use an elaborate introduction. After ordering a crash coffee, I waited until the next 2-3 people ordered and were presented with their orders. 2 employees came over to check in with me to make sure I was all set and I assured them I was just waiting for the coffee to come out. After almost ten minutes for a coffee that takes 2 seconds to put in a cup with ice I had to leave empty handed to get to work after already paying.

I appreciate the quality food and attentive order service but maybe put more employees in the kitchen to get...