Boston Harbor Hotel — Hotel in Boston

Ok, I’m just going to get straight to the point, I have been to many places and as of recent, the service has been shoddy. Not just from the workers, but also from management! When it comes to the Boston Harbor Hotel, I can humbly and happily say they, along with The Vanderbilt Hotel, got to have the best customer service I’ve seen on the East Coast! HANDS DOWN!! A big part of that goes to front desk director Keith. From one manager to another, this guy EXCEEDS expectations! It’s not just him, but also his staff! However, let’s put a pin in that part of the review for now as there is a lot to get to.|As part of our special East Coast trip my girl and finished our trip at the Boston Harbor Hotel. Initially started with reviewing the hotel on AMEXtravel, Visa Signature Collection, Forbes and Conte Nast sites. Every last one of the sites gave the hotel a rave review! When I read, it was the only five-star, four-diamond hotel on the harbour, I had to jump on it! In addition, the architecture was absolutely amazing! I should know this, after all! :-)|As a result, I took a leap of faith, called the hotel and was immediately connected with Hannah! This another person who was just as instrumental to making this hotel stay a success!! I explained to her the occasion and she was able to assist with the upgrade in accordance to the program that aligned with my credit card! In addition, she helped out with the booking the reservations, the cake for the room (that’s right, she did it all!!)! She even helped set up a BEAUTIFUL cake for us at the last minute! From there, that’s where Keith and the team stepped in and did a fantastic job!! These two were a dynamic duo!! Five-star, four-diamond duet! |When we arrived our room was in immaculate condition. Everything was clean and in order. There was no hair or anything filthy left behind by previous guests. The views on the room were absolutely breathtaking! Please check out the pictures to see more. We had a beautiful ensemble of welcome trinkets waiting for us in the room not just when we arrived, but every time the rooms were cleaned by the housecleaning staff! In-room dining absolutely great in the best way possible! Carol was awesome with her recommendations and specials when we ordered our food. Sadly I don’t remember the name of the guy who set up our dinner in our room, but he did a spectacular job!! He did an amazing job not only setting up the table, but also coming back and disassembling everything. That experience alone was just breathtaking. Speaking of, and I will do a separate review on this, but we also enjoyed our dining experiences at the Sea Grille. The wait and support staff were also absolutely amazing! |Lastly, there’s the hotel itself. Well, they don’t call it the Boston Harbor hotel for nothing! Whether historical or contemporary, everywhere you turn you see pictures of the rich heritage of the harbor. In fact, I think nothing pronounces that much more than the massive monumental arch that partitions the hotel and the residences of the property. We’re practically frames the harbor and captures it in a way that’s unimaginable! However, the most moving part is the giant American flag that flies at the top of the archway. It makes wine proud to be an American which unfortunately can’t be tough to say during these trying times.|All in all, I will end up giving The Boston Harbor Hotel a 5/5. While there were some imperfections (there always is) folks like Keith, Tyler and Wyatt right there to make sure that everything was corrected and that is what anyone is looking for. Not to mention, what’s won me over even more is when hotels also send you personal “thank you” for staying. As mentioned it was a special occasion and it was a success because of Keith and Hannah! I’m forever grateful and can empathically say without a doubt that I highly recommend staying at the Boston Harbor Hotel!! |Special thanks to the following people:|Reservations: Hannah|Front Desk: Keith,Jovan,Tyler,Isabel,Wyatt, Erin|Valet/Bellman: Rudy, Joe, Yadiel |In-Room: Carol, (Unknown Server)|Concierge: Griffin|Sea Grille: Separate...

Boston Harbor Hotel – The Pinnacle of Bostonian Luxury and Timeless Elegance

⭐️⭐️⭐️⭐️⭐️ (5/5)

The Boston Harbor Hotel is the epitome of luxury and sophistication in one of the most vibrant cities in the United States. Perched on the scenic waterfront, this iconic five-star hotel offers unrivaled views of the bustling harbor, making it a true landmark of Boston’s waterfront district. From the moment you step through its grand doors, you are enveloped in a world of elegance, world-class service, and comfort, ensuring that every guest is treated to an unforgettable experience.

With a history that stretches back to 1987, the Boston Harbor Hotel blends its rich heritage with modern design. Its distinctive architecture reflects the city’s maritime past while offering the most cutting-edge amenities, ensuring that your stay combines the charm of the past with the convenience of the present. The hotel offers a range of luxurious accommodations, each designed with meticulous attention to detail, providing comfort and sophistication at every turn.

The service here is exceptional. From the moment you check in, you’ll be greeted by a staff committed to making your stay as memorable as possible. Whether you’re visiting for business, leisure, or a special occasion, the team at the Boston Harbor Hotel ensures that every need is anticipated and catered to with the utmost care and precision. The hotel is home to some of Boston’s most celebrated dining establishments, including the Rowes Wharf Sea Grille, where guests can indulge in seafood and New England specialties while overlooking the stunning harbor views.

One of the most fascinating aspects of the Boston Harbor Hotel is its connection to Dana White, the president and CEO of the Ultimate Fighting Championship (UFC). Before Dana White’s rise to global fame in the world of combat sports, he worked as a bellhop right here at the Boston Harbor Hotel. It was during this formative time that his interest in the fight business first sparked, and the hotel played a crucial role in shaping his career. White’s story is a testament to the power of ambition, and his ties to the Boston Harbor Hotel underscore the sense of history and destiny that pervades the property.

Today, Dana White is a multi-millionaire, with an estimated net worth of $500 million and an annual salary of $20 million, but his roots in Boston remain as strong as ever. The Boston Harbor Hotel is more than just a luxury hotel—it is a symbol of success and ambition, where dreams are born and nurtured.

Beyond the personal connection to Dana White, the Boston Harbor Hotel offers an array of experiences that cater to every guest’s desire for luxury and relaxation. Whether you’re looking to unwind at the hotel’s full-service spa, enjoy a world-class meal, or simply take a stroll along the picturesque harbor, there is no shortage of ways to indulge in the finer things. The hotel’s central location allows guests to easily explore Boston’s cultural and historical landmarks, adding even more to the allure of staying at this prestigious property.

For those seeking the best of Boston, the Boston Harbor Hotel stands as the gold standard. Its combination of luxurious accommodations, impeccable service, breathtaking views, and storied history make it the perfect choice for travelers who demand nothing but the best. Whether you’re a celebrity, a business tycoon, or simply someone looking for an unforgettable experience in Boston, this hotel offers a level of comfort and luxury that is unparalleled.

A stay at the Boston Harbor Hotel is not merely about a place to rest—it’s about embracing the essence of Boston itself. This is where history, luxury, and modernity come together to create an unforgettable experience, one that is bound to leave an impression on...

The hotel claims they are a 5 star hotel rated by Forbes. Lmao...Let me tell you, they are far from a 5 star hotel by any stretch of their imagination. The hotel is filled with un-professional, un-trained staff at the front desk, upper management (Director of Operations) and the restaurant wait staff in the downstairs lobby restaurant. Appalling and disrespectful service, overpriced items on the menu, etc. I started my horrific experience when I was charged $ 17.50 for a martini. The hotel management thought it was appropriate to allow passage to the rear patio in 40 degree weather. Every five minutes the door opened up in the middle of the dining room allowing the entire room to experience the outdoors with brisk temperatures. I finally had to say something to the wait staff. No one could of cared less of my demand to have the door closed and locked. There was a party of 5 outdoors that were wearing down jackets and just finishing up their night. They were the only ones outside in the patio. The indoor dining room was pretty full at the time, and I couldn't believe what I was experiencing from the disrespectful hotel staff (please read the other experiences and reviews of similar nature of the restaurant staff being rude and un-professional), so I cancelled my dinner and left after speaking to the front desk manager (young asian girl, that was obviously un-fit to be in the position she was in). I told her I was going to think long and hard if I was to stay another night in the hotel after making reservations to stay the entire weekend. Upon check-out of the hotel $1,485.00 for two nights at their hotel, which consisted of $425.00 room rate x 2 plus the incidentals (the dinner I never received from the night before with my horrible experience in the dining room, items from the mini bar I never consumed, 8.00 charges for Cranberry Juice, etc.) there it was ...the charge for the dinner I never ate. It got so bad at the front desk in disputing the charges, that I ended up having the displeasure of speaking to the director (Steven Johnston from Ireland). What an incompetent and arrogant elitist. Wow, what a jerk...what was the hotel thinking when they hired him back?. Desperation? His professional/un-professional background and profile states he was a returning General manager of the hotel. Did he leave on a two year hiatus in Washington DC...The answer is YES, or did he get fired once before. This man is by far the rudest, most un-professional person I have ever spoken to. Guess what Steven, my conversation with you yesterday prompted me to write this review and for me to realize I will never step foot in his hotel ever again. I hope charging me for a dinner that I never received and the un-professionalism of the entire staff in the dining room and front desk were all worth it to you. As I had discussed I will be disputing these charges with my credit card company. You could of easily taken the charge off the bill. We all pay a price for our actions, don't we? Now it's time for YOU, to pay your part of this unpleasing experience. .Do us all a favor and take some classes and training that would benefit the general public to say the least. MY RATING OF ONE STAR IS APPROPRIATE, not the five star rating you think you have. Good...