Domino's Pizza — Restaurant in Bozeman

I own a restaurant and food service business just a few blocks away from this Domino's and have been ordering pizza from here for the better part of 7 to 8 years. I always order my team and I pizza while we work ad have been for about as long as I have been in business. Today I was sitting in the front room and I get a call from someone saying they were trying to deliver my order but when I called back no answer. Finally I was directed to the store manager who has a real attitude. She claimed that she called that she called me 4 times, which never happened, and then told me I could wait 20 min for maybe my order to de re delivered or that I could come get it myself. I told that I thought she was lying to me and that she didn't call me because I had no missed calls and no voicemails from her. I said I just want my money back. She refused to refund me and told me that she was going to blacklist my name, never serve me pizza again an then hung up the phone on me. lol more than 7 years of ordering from here and I've never had a problem. She may need to seek out a different line of work. I'm done ordering from this place not...

I don't know what has happened to dominoes lately. The food is still all right, but delivery is expensive especially for this area. Also my orders have taken way longer than they estimated lately, and the last time I ordered it seems like they could not process online payments.

Additionally, if you apply rewards and a coupon, it will switch the coupon to charge you more money on their site. They used to have REALLY good deals online especially for carryout, but I haven't seen that lately. This isn't anything fancy; they are way overcharging for what they serve and the service at this location isn't very good.

EDIT: You charged me 10 times after attempting to order about 5 times. I haven't gotten a pizza, and their customer support is...

This is my third or fourth issue with Domino's. I ordered pizza online, and paid online, setting the delivery for a specific time later in the day. 30 minutes after the scheduled time for delivery and no pizza. When I called they said they didn't deliver to our location. Now, I have 50 people waiting for pizza. They made the pizza, but won't deliver it. Mistakes happen, but the consistent attitude of all valley Domino's is that "mistakes happen, so deal with it". They do absolutely nothing to make the problem right. I will not be using Domino's in the valley again, and highly recommend others to stick with locally owned (not franchised) businesses. Shout out to Buffalo Bump Pizza who...