IT'SUGAR — Restaurant in Branson

My boys and I just received the worst customer service. On 7/15 between 3-3:15pm my boys and I came to get some candy, like we usually do when we come to the landing. As we stood behind the counter to Check out we realized it was taking us several minutes for anybody to come check us out. Finally about five minutes later a girl came from the stockroom asked us if we found everything OK. I answered yes, and she came back with ‘so it’s gonna be like that huh?’ There was nobody else around me except for my boys. I asked her, ‘What did you just say?’ She looked at me and said ‘not everything‘s about you, sweetie’. I said ‘please don’t speak to me like that’s. She said ‘don’t tell me how to do my job.’ After spending $45, which I shouldn’t have done, we left and I said ‘you really shouldn’t treat customers like that’ and she said ‘don’t tell me how to do my job. Leave.’ This was the worst customer service I’ve ever experienced in my entire life. My boys and I always make a point to go to It’s sugar whenever we’re on the landing, this was the worst experience and pretty crappy to act like she didn’t say what she said then try to act like I think things revolve around me. NO ONE else was around… thanks for gaslighting me in front of my kids…. This will be the last time we ever go. My boys and I were completely in shock that anybody would treat somebody like, especially in a candy...

Watched a family harass and threaten a lady working by herself at this store for being gone for under 10 minutes to use the bathroom. Had a sign taking a quick break and my husband and I were waiting patiently to go in. Worker had to call security to get the people To leave her alone and right after situation was handled she was back open and very kind even after dealing with crazy people. Posting because those people threatened the poor worker. Overall nice store with so much to look at! Definitely...

It is a great a store with lots of items, to many people think that’s its only for children but it’s not, there are also things for adults to buy and enjoy. I feel bad for them having to deal with being yelled at over the items the company puts in the store. Don’t take it out on the workers, they just work there. I witnessed an incident when I was there two days ago, someone didn’t approve of some items with cuss words and yelled and cussed out the employee. Make it make sense. Best...