The Old Grist Mill — Restaurant in Brigham City

We can see why many no longer return here! We were there near 6:50 on a Saturday and it was nearly empty. The baked good were almost gone on the store shelf, which could be expected. But the counter shelves were empty except for about maybe 6 cookies of 2 varieties, I think. We tried to order a french dip sandwich and were told they didn't have a roll to put it on. We asked if they had a different type of roll. They said they could use the dinner rolls. We agreed. Nothing else was said. It came on 3 of the dinner rolls. Just some really fatty roast end pieces laid on the plain rolls, not warmed, not toasted, no cheese to hold the meat in place. NOTHING. I went up to ask where the cheese was-it was a french dip that was ordered. The girl at the serving side said, and i quote, " well you should have asked for cheese when you ordered it!" I said, well, I ordered a french dip, and they always come with cheese. No one said anything and since when would I know to ask? She said, well, they should have said something. Do you want a couple of cheese slices, they'd be cold and not melted? I declined. I mean really, what would that do? It would be another thing to try to hold onto. Oh, then the au jus was barely warm. I tried a few bites, bit into the gnarly gristle and fat and gave up. We also tried to order the Reuben but they didn't have the bread. So, we got a BBQ beef sandwich and they served it on sourdough. It was not toasted and served on soft bread, nothing done to it and no extra sauce, nothing...it just sat there and was a lump...nothing you wanted to eat really. The table next to us had picked up their order of sandwiches which it seemed they returned, also. The next thing we saw was them being brought out a pizza. We will not be returning. We had been told by many that things had become so bad, but we had an okay experience the last time so we returned again. I would really consider thinking back to what this place used to be and trying that again. It used...

NO SOUP FOR YOU!

Asked about ingredients in the soups (like chicken or veggie broth) Girl (who could care less about working there) said she didn’t know. Another guy there said he didn’t know what was in the soups. I said “you don’t have an ingredient list and you have NO IDEA what is in any of the soups?” They both shrugged and said “Nope.” No offer to ask a manager or look at maybe the soup package label because it’s likely from a food service company anyway. No ingredient labels anywhere?? OK... sure. No soup for us today! Other questions were answered with equal could-care-less-ness.

Food was mediocre. French dip was small. I asked for pesto on my grilled cheese sandwich and could barely find any. Sourdough tasted like plain white bread.

The place was filthy. ALL of the windows were smeared completely and looked like they hadn’t been washed in months. Tables were grimy. Floor was disgusting with thick dirt and grime. There was an overwhelming odor of rancid cooking oil that no one could escape. I swear i can still smell it in my hair hours later. And- it was so hot inside...like pushing 80 degrees. Ambiance was that of a warehouse (newer strip mall style, not one with character) with a few country nic nacs thrown on the walls. Loud and echo-y, but no music playing. Just a depressing, grungy place to have lunch with a bunch of teens kind of working only when taking orders who didn’t seem to need jobs.

(Quiver)...Just gross. We...

A first in bad experiences here: came in around 6pm on my meal break and they absolutely botched my order so badly, I'm convinced they did it on purpose: two teenage boys and a girl building the sandwhichs were laughing and looking around like they were trying to see if anyone noticed what they were doing. They then made fun of my name for some reason, and did so with me standing by the counter. Got my order and had to rush back to work where I opened my order and saw that the sandwhich was literally drowning in condiments: it was a full (I only ordered a half), wrong bread, wrong cheese, wrong meat, dripping out of the wrapper and feeling as though it weighed a whole 2 pounds due to the absurd amount of mayo and mustard they drowned it in. I've been eating here for the last three years without any issue, and though I feel like a Karen saying this, I don't want to come back to this business in the future if these are the kind of employees they're...