Subway — Restaurant in Brookings Township

Ordered DoorDash, dasher stole my food. I then proceeded to get volleyed between the DoorDash customer service and The store phone number. I attempted to call the regular Subway customer service number. The number was out of service for maintenance. I was told to call Subway by both DoorDash and was told to call the store back by the store. I wanted to physically go to the store, but I ordered my food between 2, 3 hour studio classes. When I called back, I was told to stop calling or they would consider it harassment. I was never refunded or given food for my $25 order. I’m not sure what to do now, I guess I’m just taking a $25 loss. I spent 3 hours on the phone trying to figure out how to solve the problem. And all I got was told that I could no longer call to get my...

Don't get me wrong...the subs were delicious. However, it took so long to get them. We went thru the drive thru, ordered 4 subs & when we got to the window, only 1 of the subs came thru. No problem. Gave the rest of the order & waited. When it came time to pay, 1st I was asked if I'd already paid--I had not. Then when he repeated the order to me, it was completely wrong. I repeated my order a cpl more times til he hot it right. Then...I was handed a bag with 3 subs and a thank u...cept I'd ordered 4. I finally got my complete order after about 20 minutes. I have to say, the staff was pleasant about the whole thing! All in all...yeah, I'll definitely go...

Poor service we ordered two subs there were only two almost see through slices of meat on the sandwich . I ordered one with no cheese. The put cheese on it. When I asked the lady Mary to remove it she took it off the sandwich and placed it back in the cheese container on the serving bar after it had been placed on top of the slice of meat on my sandwich. This will lead to cross contamination on the next sandwich she puts it on and the next cheese she placed this cheese on. Customers beware! Not safe food handling here. 7:00 Sunday July 23. Also put a bunch of unwanted mustard on the other sandwich and never offered to remake...