Panda Express — Restaurant in Brunswick

Recently ordered through the drive-thru. Server taking my order was very rude and short tempered. Was placing an order for my family so it was relatively large. It’s was well before closing but I had to change my order several times because they were out of many things. When I got to the window, I paid cash (but not exact - so should have gotten back change). She gave me the cash but no coins. But she never said a word about it. When I asked for a receipt, she rudely said”I can’t give you no coins but because the machine won’t spit it out”. That was it- no apologies- just that’s it. I asked for a receipt a second time- she reluctantly gave it to me. Now the young lady that handed me my order was very pleasant. And even though it was less than a dollar, she just kept my change and that was supposed to be it. Got home and the portions were pathetic- you could tell that several items were the scrapings on the bottom of the pan. One entree had only a few pieces of chicken- the rest was sauce and fruit/veggies. And to top it off, they didn’t put the cookie in for my kid's meal. I will not eat at this panda again. Left feedback and have even tried to call but the number on the receipt is either invalid or they just don’t have a phone any more. Call won’t go through. Poor service, subpar food, inconsistent portions, but higher priced fast food-...

I really wasn’t going to write a review but here i am … my order was completely out of line like barely any meat , i was also missing meat on my meals . To top it off my food was nasty and old . So i called because i had already made it home and they let me know they couldn’t refund cause there was no manager in that they would write my number down and she’ll call the next day when she gets in . It’s is now the next day i didn’t receive a called so i called them . Im then feeling like she just tryna disregard and make excuses for the way my food was instead of taking accountability and trying to resolve the issue so i asked for a refund . Which she then told me it has to go through another person in order to process it now she’s all of a sudden wanting to remake it her attitude changes and I’m like okay fine you can remake it . I get here and come through the drive through i ask for April the girl KiKi at the window ask is this about the replacement i said yes she said okay well we can remake it like I ASKED FOR APRIL not your dismissive attitude . She asks me to pull up and still no April and then she brings my food to me with an attitude . Like never again : I’ll be calling corporate tho maybe they need to retrain on customer service and...

The food that I ate was excellent. Is definitely get it again. Unfortunately, there was an issue. On my end, it wasn't a surprise. I was with my Mom, it's Mama- so I gotta love her. She usually finds something to complain about though, and this visit, it happened to be the covid policy. I was not present for the entire order, yet arrived before the payment was made. Again, I know my mother is difficult. It doesn't mean the employees have to be. "Brown" has apparently never heard the expression "the customer is always right"... Which is ok, technically, the customer wasn't. Yet, I was IMMEDIATELY disappointed with the service when I witnessed the way she was treating her employer (the customer, darling, she pays your check...). I dealt with it for a short period before I asked the employee to please not be rude. I TOLD my Mother. No one wants to have dinner and be a referee at the same time, though, and I didn't appreciate it. I don't want any trouble, I do want a supervisor to speak with this employee and advise her what to do when she encounters situations like this. She definitely should have handled it differently. Thanks again, for...