Worst service ever. Incompetent staff polite but do nothing ower. Its insane the situation i faced today over just having to use the rest room. I think if an employee can change there clothing and undergarments and not wash there hands and make your food then surely a perosn who has visited there location prior and not only asked but waited to use there facilities should be able to do something. The young Hispanic woman behind the counter should be fired immediately. The other one as well as she wasn't ready for work. The only person who said nothing was the Hispanic male behind the counter as he more then likely understood the situation and didn't agree. It's quite simple ill never visit this location ever again. Hey and get this when i asked to have a manager there wasn't one. At the owners other location there wasn't one there either. Seems like the lack of supervision and poor judgment comes from no one being in charge. When i asked for owners information i was given a card with the store number on. No type of help zero stars. Don't ever in you'r entire life visit this sorry location. You wont get a hello. You'll get attitude and rude treatment from poorly trained people. I had to wait at least 15 mins for the bathroom to be cleared from there staff member. Then to be told " ive deciced not let you use the bathroom " after all these events and considering how embrassed and uncomfortable i was not having had gone yet having to track down the owner and make several phone calls i think a law suit is in order. Anyone else in agreement please let me know and lets see if such discriminatory behavior can stop. It's not fair to have to wait that long to have someone smile in your face and refuse to let you use the restroom like its a joke. DO NOT SUPPORT THIS FRANCHISE TILL THESE ISSUES ARE FIXED. IT COULD VERY WELL...
Read moreThis is probably the best place around to order online from because the food is so fresh and healthy.... I order online quite a bit and there's never been a time where it is not ready by the time I walk in the door.. best example yet was on the day after Christmas I walked in about 1:45 and the place was absolutely jam-packed so I was prepared to wait but the sole worker behind the counter saw me walk in and there was my order.. ready to go.. I would have expected him to deal with all of the other customers first of which there were about six parties in front of me to get to the register.. but that was very much appreciated.. I will continue to visit this place... This is the flame broiler directly across the street from Knott's Berry farm...
Read moreI have no issues with this flame broiler I've been to this one quite a few times in the past it just seem like this particular time there GrubHub wasn't working when I place the order online and they said their GrubHub on their side wasn't working so I had to wait longer to reorder my food and cancel the GrubHub one but as a food place it's not a bad place that's right across from knotts and the food gets made there pretty quick so no complaints except for that issue that's why they...
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