My girls walked up to get service and was told they cannot because they no longer take walk ups. The sign just states to go to the other side. If this isn't a place you frequent, you really wouldn't know they no longer take walk ups based on the sign. The person behind them on his bicycle was serviced. My kids called me upset and when I asked for the manager they said Kylie was not there. Although I came to meet them in my car, I didn't allow them to spend their money there. I am not sure the significance behind the bicycle and them walking up as I think the end result would be the same. If a car isn't going to see me standing there, I don't believe me being on a bicycle would make that much of...
Read moreWe have always loved this place but felt very undecided this evening. We drove from Lathrop to there and while it isn’t that far to drive our kids were looking forward to a treat. Their posted close time is 10pm and we pulled in the parking lot before 9pm, the girl working looked directly at our vehicle pulling in and ran to change the sign from open to closed right in front of us. That’s ok but if they wanted to close early they should have also remembered to change the sign prior. I hope they understand how disappointed that makes...
Read moreFirst visit not knowing what to expect from PLSI. Heard great reviews so decided to order three Larges for my friends and I. Didn’t expect to receive a huge mountain of shaved ice. Literally overflowing from the cup. Great idea but bad execution. Maybe consider getting dome lids and making the treat a little more manageable for the car ride home. Had three mountains of shaved ice fall over my car. Maybe give us an extra cup to put that unnecessary mountain in? I don’t know. Couldn’t really enjoy the treat when it was...
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