I picked a brown sugar milk boba which was very delicious. Although it was busy, I could tell how hard the others were working on the orders so I didnât mind waiting. Some good k-pop was playing and I was able to sit while I observed everything. Sadly, I was unimpressed by the younger girl taking orders. I explained it was my first time there and that I didnât know where to begin. I had to ask her questions to gain ANY insight on the drinks, such as âwhat is a best seller?â, âwhat do you like?â and eventually I just picked the top one (brown sugar milk boba) because I felt as if I was bothering her. I just wanted someone experienced to help assist me as a first-timer. There was never a âthank youâ at the end of the transaction (and I tipped, so it isnât like I didnât at all). I even saw other customers walk by her when they got their order and thanked her, or wished her a great day with no response or reaction back. I feel like T Boba would have been phenomenal had the cashier given a better customer service experience. I understand it may have been a bad day for her, but please donât forget that the person taking orders is still the first point of contact for the entire business. I will come back again, maybe in a little while, and hope to get better feedback towards a new drink. Again, my drink was excellent and all the other employees should keep up the great work! I donât feel my experience should deter others from...
   Read moreI stumbled upon this boba tea shop by chance, and Iâm so glad I did! The drinks here are incredibleâperfectly balanced, not overly sweet, and the tapioca pearls were fresh, chewy, and just the right texture. You can really taste the quality in every sip.
I ordered the Thai tea and it was spot on. My friend tried the matcha latte with oat milk and couldnât stop raving about it. They also have a ton of creative flavors and seasonal specials, so there's always something new to try.
The staff was super friendly and helpful when I had questions, and the service was quick even during peak hours. The shop itself is clean, cozy, and has a fun vibeâgreat spot to hang out or grab a drink to go.
Definitely my new go-to boba spot. Highly recommend if you're...
   Read moreI haven't tried too many places, but of all the ones I've tried, T Boba is one of the best in SWFL for boba!!! Very high quality boba - doesn't taste like artificial, overly sweet syrups like other shops. They're the most generous with pearls/toppings compared to all the other places I've seen around here. Lots of options available so there's something for everyone. Despite having a large menu, I have yet to try a bad drink from here as I've loved every single one! Pictured here is the taro milk tea and brown sugar milk tea with pearls. To top it off, they have great service and delicious egg rolls too! The Vietnamese owner Tony really cares about his staff, service, and quality delivered to their customers. A must try if you're in Cape Coral or...
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