Subway — Restaurant in Catoosa

In the most respectful manner I can possibly give. This experience was not very nice. I never complain on businesses, I hate doing that because I know how hard customer service can be but in this case it was a whole lot of preventable stuff that happened. When I came in I ordered a sandwich that was easy to make. No problem, the guy was very helpful only thing he did was close up my sandwich before I was done asking for salt and pepper. That’s fine, no big deal. While I was there I noticed there weren’t any baked chips. I asked if they had any and the lady said “Idk why we haven’t been ordering those.” I blew it off. Fine I won’t have any chips today. No big deal. I saw that there was one chocolate chip cookie. I asked for it and the gentleman gave it to me. I went to fill up my cup with some tea and the machine was covered in nats. I had to swat them away from my food while I was carrying it to my table. I Eat my sandwich. Tasted great. I go to eat my cookie, and I couldn’t even sink my teeth into it. They gave me a stale cookie. Could have been longer than a day old. I really was craving a subway cookie and went up to the front and asked if I could get another chocolate chip cookie since mine was given to me old. She runs around for a second. I don’t know what she’s doing. Then I ask, are you making anymore? She said no not right now. I said that’s okay. May I have a pretzel instead. Fully prepared to pay for it and she’s like THATS.69 and thats 3$... so I just said ohhh because I didn’t know what else to say and then she says I can refund it for you. Which I appreciated the offer but it’s not always about the money. It’s .69 it doesn’t really matter to me. I don’t want to cause any trouble of change it’s not worth it. Ir just would have been nice to have gotten one thing from there that I...

the restaurant sent me 11 raspberry cheesecake cookies nkthing else. i ordered 6 chocolate chip cookies 6 raspberry cheesecake cookies..1 footlong churro and 2 oatmeal and 1 chocolate cookie..no one called me they just replaced with whatever they wanted and SHOETED ME THINKING UBER WOULD REFUND ME BUT UBER DONT REFUND FOR ME NO MORE because of all the thieves who like to steal from me!!!!!! Other stores actually CANCEL THE ENTIRE ORDER! IF THEY ARE OUT OF ITEMS!!!!!! PLEASE CONTACT THE STORE AND TELL THEM HOW TO RUN A BUSINESS IF THEY CANCEL THE ORDER I CAN ORDER SOME WHERE ELSE AND ACTUALLY GET WHAT I PAOD FOR BUT NOPE UBER STOLE FROM ME ONCE AGAIN! PLUS DRIVER COULDNT SPEAK ENGLISH SO HE COULDNT CALL TO TELL ME THEY DIDNT HAVE EVERYTHING AND I EVEN CALLED AND HE SAID SORRY NO SPEAK AH ENGLISH!!!!!!!!! WHY DO YIU HAVE DRIVERS WHO CANT SPEAK ENGLISH DELIVERING!!!! THIS SUBWAY BETTER GET THEIR CRAP ROGHT OR THEY WONT BE IN BUSINESS LONG...I KNOW FOR A FACT I WILL NEVER ORDER FROM HERE AGAIN! IM A DRIVER AND THEY ALWAYS DO THIS!!! SUBWAY STOLE STEALING FROM CUSTOMERS!!!! Also how about you fix your address and stop sending your drivers to 1177th e ave and admiral! Type the correct...

If I could give this place a 0 I would. I love subway but this is the absolute worst location I’ve ever been to. First we waited 15 minutes for the guy to come back from outside. Another Walmart employee said she didn’t know where he was. Then customer service was not a priority nor was listening to what we ordered. I ordered a salad and said no lettuce extra spinach, he put lettuce on it, I said no lettuce again and he picked it out and put it back in the lettuce container. He dropped a piece of meat on the counter and put it back in the meat container, put a scoop of tuna on my husband’s sandwich and my husband reminded him he wanted his bread toasted so he took the scoop off and put it back in the container. Told me he could not cut up my vegetables for my salad plus he only put about 15 spinach leaves in my salad . Maybe I’m just spoiled to other locations that have always done this for me. Maybe the guy was just having a bad night regardless we will never eat...