11-24-2024 I visited the establishment this evening and observed that the entire premises, including the tables, were in an unclean state. Consequently, we courteously requested that a table be cleaned so that we could be seated and place an order. Upon our arrival, our server, "AW", displayed extreme rudeness and passive-aggressive behavior. The disrespect she exhibited made it challenging for me to place my order effectively. Subsequently, we were completely disregarded at the table. After waiting for approximately six minutes with my cup placed at the edge of the counter, I was compelled to personally request a refill. When I politely signaled to her, she responded in a highly disrespectful manner, uttering the word "What?" I then clarified that I desired a refill. She proceeded to provide the refill but engaged in negative commentary about us with her coworkers. Following the receipt and my water refill, I made a request for a to-go tray. However, instead of fulfilling my request, she engaged in conversation with another customer, speaking disparagingly about us directly behind our backs! Regrettably, we did not receive the requested refill and departed without leaving a gratuity due to the unacceptable behavior we encountered. It is my opinion that such behavior is highly unprofessional and warrants termination of employment. In addition, upon receiving our check, she responded, "You are welcome," in a condescending manner. Please note that we have consistently used polite phrases such as "No, ma'am," "Yes, ma'am," "No, thank you," and "Thank you" throughout our visit. It is inappropriate for her to treat us with such disrespect. I will speak with the general manager to inform them of this individual's behavior. I hope she finds the necessary composure to improve her interactions with customers in the future.
So much happened that I'm forgetting details about when they made my biscuits and gravy. The cook literally made my food without gloves. When I politely asked the waitress if I could have a new one because the cook had cooked it without gloves, she second-guessed me in a very disrespectful and condescending manner and said, "Oh, well, of course you saw what you saw? Let me get you a new one." She walked away as she slammed my already messed-up food on the counter and told the same cook what...
Read moreNot a Waffle House, but a Waffle Home. This Waffle House is just different. If you’re like me you like the food but you love the people. You literally never know what you will hear or see at a Waffle House. This is why I go. In case you were unaware this location is next to the hard rock casino. That’s perhaps like having an oasis in the middle of a desert. The first thing you will notice when you walk in is the temperature. This is far colder than any other Waffle House you’ve been to. It closely resembles the frozen tundra with whistling winds and icicles hanging from all limbs. You can complain this Waffle House is in the frozen tundra or you can rejoice that the frozen tundra has a Waffle House -Abraham Lincoln. The food is spot on. The most consistent Waffle House I’ve been to. The service is quick even when they are understaffed and overwhelmed. The staff stays cool and gets their job done to a high standard. They have even offered to make me a fresh waffle when mine freezes solid before I can take the first bite. Day or night, happy or sad, black or white, poor or rich, drunk or sober, Waffle House in catoosa is here to serve you. Bring a light blanket and leave a heavy tip. You can lay your burdens on the altar of breakfast lunch and dinner and at the very least be gastrointestinally satisfied while also feeling a little bit of love and care. That’s what makes this Waffle House a...
Read moreCompared to previous travels, this realm of waffle house is a lot different from the ordinary realms of waffle house. It is unique in many different ways, however the most notable is when walking out of the kingdom of the Hard Rock Casino, the next voyage is to get hardy vittles to besiege the effects of stiff drink. The choice is simple, the journey to this waffle house is not for the feint of heart. Following the harrowing journey through the wilds of the casino parking lot, our numbers did dwindle. We reached the oasis in the desert, the realm of this waffle house. We were greeted warmly by our fellow kinsman and feasted upon the bountiful hashbrown bowl with our fellow comrades while being serenaded by the songs of our people to include Justin Timberlake and Billy Joel. Sadly the feast came to an end and my fellow remaining comrades and I had to press onward into the night. We left good tidings for those who provided the most bountiful of hashbrown bowls. Upon departing, we mounted our valiant Uber and voyaged to our beloved homeland in the kingdom of Broken Arrow. I vow to return at the appointed time in accordance with the prophesied end of the coming weekdays. Until then, live care free and wonderously good people of the realm formally known as waffle house. Till the next time we...
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