I came here to celebrate my boyfriends birthday and the experience was a rollercoaster to say the least. I have food allergies, so I called ahead a few days before to ask questions. The person I spoke with was friendly and knowledgeable about the menu. I was so excited to eat here based on this interaction alone (typically, when I call I met with a lot of confusion, annoyances, etc.)

On the day of we arrived at about 6:40pm. We were told to wait so I walked across the room in my big celebration heels only for the hostess who was standing there when we checked in to say follow her. She then proceeded to BOLT up the stairs and once I got to the top, I had to look around to find her. She sat us next to the bathroom which is less than ideal. We wanted to ask to move but suddenly there were no staff around. After a few minutes my boyfriend got up to find someone and the moved us without a problem. Several minutes later, our server comes to greet us and I tell him I have allergies and he hands me a book with all of the allergies/ingredients. I was very impressed. I explained it was my first time and I wanted him to explain the process. He said he would come back (though he was literally at my table and could have at that moment..). So, my boyfriend and I waited for about 20 minutes for him to come back before we could start eating. Finally we started service. The food is fabulous. We loved all that we got to try. The problem is- several items we didn’t get to try because they didn’t come around. We found ourselves requesting items multiple times and to multiple people before they showed up. My cup stayed empty for much of the evening. I have no idea where our server was. Finally at about 8:20 after we sat there finished awhile, he showed up and asked if it was a special occasion. I told him it was for a bday celebration. They brought us a cheese cake to celebrate 20 minutes later. I had already asked for the check at that point. I received the check at 9pm and handed it right back. At 9:25 I checked my phone to see if my bank app alerted me that my card had been charged, it hadn’t. Where was my server? We asked ourself this all night long. We finally got the bill paid and walked out of the restaurant 3 hours later when we probably spent just over an hour actually eating. For the price, I expect better faster service, but the food was so good I can almost forgive the slow service. Having my partner upset about being ignored at his birthday celebration was not my idea of a great evening. This doesn’t seem to be a place you go if you have plans after. I’ll be back eventually, but hopefully with a more attentive server.