It was around 10pm. While I was @ mic. ordering she kept saying she couldn't hear me? I repeated 3 times & she got it. Meantime the car in front of had already been @ the pick-up window waiting to recieve order. I pulled up behind that customer, after finally placing my order & sat there for about 8 minutes.. The customer before me ended up just leaving. No currency exchange or food. I pull up & no one comes to the window for like 2 minutes. I see a cook back there, so their not closed... finally the girl comes to window, don't remember if her name was on the receipt but she had black & red hair, facial piercings & a very disheveled look on her face! I asked if everything was ok & i believe she whispered "im the only one here"? Couldnt really make it out 100%.She asked for the order total, I gave her my c.c. card, she carried out transaction. She walked away, came back shortly & handed me the Large Coke that came with my bacon cheeseburger combo and said "have a nice night". I looked @ her and "I didn't get my food"? She looked very confused for about 20 seconds. I said "I paid for a combo", she looked confused for another 10 secs. or so, I asked if it was the bag sitting next to the register. She gave a shocked look & handed me the beg. During this order being given to me, what appears to be a manager approached what appeared to me a safe or performing a drawer close out for the end of a shift or for the...
Read moreFor a quick bite to eat at 9 o'clock at night, my friend and I decided to go to Burger King on 23 mile in chesterfield. We went inside the restaurant because the drive-thru was busy. The inside was clean and comfortable, there were short and high chairs plus many tables to fit a variety number of people. We wanted to eat in; but we were in a rush so we decide to have our order to go. Our order was big but it was nothing too difficult. We ordered two whoppers with no sauce, two large fries, one small onion ring, one medium drink, and one Oreo shake. The lady at the counter was nice and assured us that we would have a 5 minute wait for fresh food. As we're standing there waiting for our food we noticed it's been longer than 5 minutes. We called over the lady who took our order to get an update on our food she had an attitude and told us we have to wait another 5 minutes. Finally after 20 minutes of waiting on our food, checking the bag didn't come to our mind. Once we got home we begin to see we did not get what we ordered. In our bags we got one whopper with sauce, 2 small fries and no onion rings and my shake was runny. I called Burger King and told them what had happened. The manager was nice and refunded our money and gave us the right order. I would recommend Burger King to anyone but just be warned of the wait. Also make sure to check your bag...
Read moreCame here today after a long late days of work to get dinner I waited at the drive thru for awhile the cashier I believe Amanda is her name short black hair finally came on the speaker after awhile and said hahahah sorry for the wait I was getting cups thrown at me (mind you there was me and about 2-3 other cars waiting) which for one leads me to question is my cup even clean? Or are you guys throwing them at eachother or wherever then giving them to customers? I nicely asked for my food to be made fresh and said I don’t mind the wait she said sure no problem! Got to the window she handed me the wrong size drink I told her that it was incorrect and she shrugged her shoulders and said well… and cashed it out anyways without correcting it or giving what I asked for. I could care less about the fact that she kept my penny and didn’t give me my receipt. but My fries and chicken fries were old as can be and cold as Ice burger was okay. nothing was made fresh as she...
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