Tim Hortons — Restaurant in Chesterfield Township

Me and my boyfriend go to this location because it’s the closest one to us. If your order is actually correct, be blessed. Because that barley happens at this location (23 and gratiot) we have both worked at Tim hortons before. We always ask for our breakfast sandwiches to be extra toasted (the muffins) it’s like they NEVER toast it. Ever. I usually get sausage and cheese muffin and he gets sausage muffin and tells them NO cheese as he is allergic. And they always put cheese on both of them. He ALWAYS asks for a dome lid on his coffee AT THE SPEAKER (large triple triple with a dome lid and a sleeve please) and he has to remind them 9/10 times at the window to put a dome lid on. Then they get an attitude and say he could have said that at the speaker. It’s a daily thing he always orders the same exact thing for the past like 7 years. The sausage is never hot. It’s barley even warm. No one says sorry. They just blame it on you for “not ordering right” we both work fast food so we know how customer service should be. This is the WORST tim hortons in the area. Go out of your way and go to the one on hall road. Or the one across the bridge. This place needs some real workers. It’s not hard for a simple thing. If you don’t like your job Please leave and don’t make other people upset because you hate your own...

Love this Tim Hortons go out of my way to go there!!! Second The Head Baker Debbie H. is Beautiful and Works her butt off and DESERVES a raise she needs to be making 11-12$/hr at least for how long she worked there and she works everyday! 7 days a week for 4 yrs! And she only makes 10/hr. That's crazy there is other 17 yr. Old girls making 10.50/hr. And just started there. The Boss needs to get on that like Now! She is a GREAT investment and I wouldn't want to lose her as a worker! She can run that place. All she has to do is learn the register! I only know this caz I am a close Customer? I can't say and the place is ran great but the Boss Needs to get on her Raise of at least 1$/ hr if not more or she is gonna leave and I know I don't want that and she can bake and do everything in the back with her eyes closed! Quicker faster better then any other worker. She deserves A huge Raise! But The Store is Ran Great and has great workers just pay attention to workers that been there for as long as her! And pay them accordingly! Love it clean and Ran...

I was in so much need of a coffee and my son wanted a donut with chocolate and sprinkles. The young women serenity ( sorry if misspelled) said unfortunately we only have vanilla and strawberry at the moment. My son immediately started crying(3yrs) as he was looking forward to this after being so strong letting us pull a HUGE splinter from his foot. She took it upon herself and said I’m going to make this happen for you and go make one quick. His tears quickly turned into a smile and I just wanted to compliment how the smaller acts in life can make someone else’s day so good as she showed today. We were willing to pick something else for him but she insisted and the kindness she showed to make him happy was truly a perfect example that good people still exists! Although she didn’t have to make the donut…she wanted to. Thank you very much for going out of your way for our family today! your customer service, kindness, quick service and caring heart is what drives us to keep coming back to...