Pizza Hut Express — Restaurant in Cincinnati

There should be a 0 star option. We ordered a pizza and paid over the phone over an hour ago. We were told 25-35 minutes delivery. We called back to check on our order and were told the system has been down since 8:00 so she does not know how an order was placed. Our card was also charged twice and all the manager could say was “I...

waited at the register for maybe 5 minutes with one of the 2go boxes, literally made eye contact and waved at the two workers just chit chatting in the back. they clearly had no intention of doing any work, ended up just sitting the pizza on the counter...

If I could give it zero stars I definitely would I ordered 3 hours ago and it hasn't been delivered I called the place only for them to hang up on me I'm never ordered from...