Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
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TERRIBLE CUSTOMER SERVICE! The delivery driver (Donna, maybe?) didn’t follow my delivery instructions, rang the doorbell loudly (which was very disruptive), and forgot my drink. I’m sick, so my dad answered the door, and unfortunately, I wasn’t able to check the order myself.
When I called the store for help, the first person who answered said that her manager, Steve, could issue a credit or send the driver back—though she mentioned that the driver was “iffy” and would probably take forever to return. I opted for the credit, but then she abruptly hung up! I called back, only to be met with silence. No response. It felt like they couldn’t have cared less.
I waited ages for my delivery, only to be met with this terrible experience. It’s disappointing because I actually like their food, but the customer service at this location is absolutely...
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Absolutely the most frustrating ordering experience I’ve ever had in my life. I spend 20 minutes of my time ordering online creating an account and everything just to find out this store refuses to deliver to my apartment complex. It’s not my fault there had been issues with other people in my complex. So yea thank you for wasting my time. This is why I should have ordered from LaRosa’s like always. THEY DELIVER HERE WITHOUT ANY PROBLEM BTW. Look me up in your system...I just provided all of my contact information setting up my stupid account if you want to offer a sincere apology. Otherwise consider Papa Johns’s blacklisted in...
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I would give zero stars if I could. The manager at the location on Glenway Ave on 4/24/22 night shift is very unpleasant. She cancelled my online order without reaching out to notify us or giving a reason. After an hour our food never came so we went to the store and she refused to make serve us because it was after carryout orders. So we placed another carry out order which she canceled again. I've never encountered a restaurant so determined not to fulfill orders. She wouldn't even talk to me. She kept sending her delivery driver to relay messages. It was an extremely bizarre interaction. I will...
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