Main Street Gourmet Deli & Grill Inc — Restaurant in City of White Plains

I ordered twice through doordash, food is good, but each time order completion was delayed by 20/25 minutes. Plus, out of 3 items, they packed only 2 items for my 1st order which I placed on 9th Oct, so when I inquired about it, they said the delivery driver left a box on the counter. But in fact the driver only picks up what he/she is been handed by the store. The 2nd time, I went myself to pick up, so as I was reading the notification - based on the time given by the store your order should be ready now - I entered the store and mentioned about my order, It’s not ready yet, we just got the order 1 minute ago, need to wait 10 minutes, was the reply I got. I showed them my email confirmation, which I got 25 minutes ago, and asked how come they only got the order 1 minute ago. The cook said, it never happens, but this one time it happened for the first time that we received the order that late, If you want you can cancel the order. As if they would be happy if I had cancelled the order. Without responding, I went to my car and came back 10 minutes later, only to find my order still being prepared, I watched the cook completing 2 more order for customers who walked in few minutes earlier and placed their order in store. By now I saw my order being packed and put on the completion bin for the cashier to pack 10 minutes later, but sadly she was busy taking one of the 2 customers who just walked in. So I said to her, my order is now ready, can you please give it me, she looked at the bin where my order was left, and said give me a minute, look to the other customer, took her order, made her a coffee, gave her the change and then packed my food. So I was thinking to myself if they’re so reluctant to take online orders they shouldn’t have open that option at all because it looks like the preference is given to the people who come in the store and they get their stuff as quickly as possible and the people ordering online will have to...

If you’re looking for great food and even better service, Main Street Gourmet Deli & Grill Inc is the place to go. I’ve been coming here for years, and it’s always been a standout in the neighborhood. The sandwiches are stacked, the hot food is flavorful and comforting, and the empanadas are absolutely delicious!! But what really makes this deli special is the people who are warm, welcoming, and always ready with a smile. It’s the kind of place where you feel like a regular, even if it’s your first time. Whether you’re grabbing lunch or just need a quick bite, you won’t be disappointed. A true hidden gem that deserves...

Disgusting. The workers there make fun of the customers in Spanish to each other. Im white but Understand and speak Spanish. I caught them making fun of an elderly Black lady, and myself as well while we were on line. It was the short guy who is always wearing a hat. I confronted them about it and they denied it. It was clear as bell and it was foul language which I will not repeat here. They are disgusting. Stay away, they do not deserve...