IHOP — Restaurant in Clarksville

Well I hate to give a bad review but I have no choice. The moment we walked inside and up to the front desk, there was a gentleman wearing all black that was busy searching under and around the desk for something and he did not greet us or even make eye contact with us. He then preceded to walk away and over to the dining room where I’m assuming was a waiter/waitress stand and looked over the shoulder of a waiter and stood and talked with him for about 5 mins. While we waited another Family walked in And also had to wait. The gentleman in black then walked back over to the front desk and agin did not make eye contact with or even acknowledge us and then walked past everyone in the waiting area to head outside the door. After that I just wanted to leave but we waited for a few more minutes and a server then came over to the front desk and said hello and asked us how many seats we needed and asked us to follow him. Walking through the dining area I could clearly tell that they needed to sweep the floor and definitely needed to replace the tables and I should have taken pictures but I did not want to make a spectacle of myself or cause a scene. Our waitress came over a couple mins after we were seated and she was A quietly reserved Speaker and as courteous as she could be but just not as attentive And available as I would have liked her to be. My 16 yr old daughter made a statement saying it feels very uncomfortable in here. I told her unfortunately I had to agree with her and that was getting very BAD vibes and all I wanted to do was leave and not order anything. After trying to shake off that feeling we ordered our food and I normally would have ordered something pretty substantial but I was looking to eat something small and just get out of there as fast as I could. My meal consisted of Two eggs some toast one piece of bacon and one little sausage link and some hash browns. My food was room temperature but I ate it, trying to just get through it quickly so we could leave. My daughter said her food was also cold but she did not tell me that until we were in the car because she is non confrontational. I Am sorry to say that I will not be coming back to this restaurant again For the rest of my life. THIS Was a TERRIBLE Experience and not a TRUE IHOP restaurant. You guys need to work on getting this location back into shape. If I could give this Rating Zero...

Where to start…. It’s a beautiful Sunday afternoon, spring is in full bloom. We have ridden our bikes from Louisville to enjoy this amazing day. We both say IHOP at the same time and so we set off on an adventure. Little did we know…. The gentleman that seated seemed quite put out by our arrival. As we walk to the table he has assigned us, our feet stick nearly every step. This should have been a red flag…but it’s a pancake house, syrup is sticky…we over look it. The table is damp, so surely it is clean. Someone will be right with us. So we wait. And wait. And finally a friendly enough server stops by. We fiber her our drink order and tel her we have had time to peruse the menu and are ready to order. She takes our order, repeating back attentively what we have chosen. Our drinks, 2 waters and a coffee, arrive. And she immediately notices that one of the glasses has something smeared on the side. We are thankful for her attention… She replaces the water glass and I stir my coffee. I can’t wait for the cinnamon stack!! I sip my coffee slowly so that I have some left for my food. Sip after sip. The water is gone. The coffee dwindles. I’m not sure if the carafe at the table has coffee in it but by the appearance of the container I wouldn’t trust trying it. 30 mins in she returns to alert us that our food is coming. “The kitchen is a little slow today” You don’t say???? No refill of water no attempt to fill my coffee cup. At the 40 minute mark we decide that we have wasted enough of this beautiful day and leave. No one even notices. While I would like to say that I am sorry for drinking a cup of your coffee and not paying for it, I cannot. Your restaurant has robbed me of enough time to compensate for the coffee. I am not sure how they keep the doors open if this is any example of their business practices. And beyond that, why they bother. I can honestly say we will not return to this establishment and will have to seriously contemplate entering another IHOP in the future. I hope that this review keeps another patron from...

Yesterday was one of my longest days, working at 6:30 am, hot day and getting home after 5pm I really didn't feel like cooking, The kiddos suggested IHop, we hadn't been in over a year! So with some extra funds, I agreed. When we arrived after a few mins standing at the door we was finally greeted with the words, we only have 1 server and 1 cook, our food wait time is about 25 mins. No Welcome or anything, just straight to the point! The kids really wanted Ihop so we agreed. We sat, it took a lil while to go over the menu, but our waitress was nice, and she got drinks rather promptly. After about 15 mins from taking care of other guests we put in our order. We heard a kid crying from the other table complaining of hair in his fruit cup, but the mother was occupied with her other son they brought no attention to that and just told the kid to eat something else. Now for our food our appetizer came out approximately 37 mins after ordering, our waitress did not come to our table once during this wait time. After another 30 mins almost our meals came out, the kid's food looked great, my plate however very clearly not even leaving the waitresses hands had a wad of hair over the fries... she intended to hand it to me, after I announced the hair she said she'd leave the sandwich and have new fries made. My whole thought was absolutely not, I was disgusted. More so that not even a manager or the cook apologized. They left it all up to the waitress. I wanted to leave, pay for nothing and just leave. I have never had an experience like this in my life. It is beyond me how a restaurant with such poor quality and hygienic mishaps can even serve food. Apart from that I did pay for the meals, minus my hairy plate... I even left a 20% tip just because it was not the waitresses fault. I expect to be fully reimbursed from this night. My stomach still turns just...