My high school best friends and I came here for our friend's birthday dinner on 09/23. We were so excited to dine here because we had heard great things about the food. We had a server who was not very friendly or timely, but we gave her the benefit of the doubt and figured she was just busy or having a bad night. We also noticed how long it took her to get our checks back to us after taking our cards, but understood that she had to divide everything up on separate tabs. Fast forward to last week, when we all got together again for dinner. One of our friends was talking about how she had her credit card information stolen since we had last hung out. We quickly realized that all of us had our credit card information stolen from us, with similar charges on all 5 of our cards. Since we didn't know at the time, we all separately called our respective credit card companies, had the charges reversed and ordered new cards. When we all realized it happened to us, we decided to call the restaurant to let them know there was a thief in their midst. We didn't want anything from them, except to let them know what had happened so they could remedy the situation internally. We were met with hostility, no apologies, and an unwillingness to further investigate the situation within their staff. We felt like they were accusing us of lying or trying to defame their reputation, which we would never waste our time doing. The owner even got on the phone and gave a very sarcastic response of "if you want to call the FBI, go ahead." A completely ridiculous & very disappointing response from any restaurant, let alone from a "St. Louis staple." My recommendation? Don't dine here unless you want your meal served with a...
Read moreThe waiters here will trick you into adding extras to your bill.
When I ordered my pasta, the waiter said “salad?” I asked if it came with it and he nodded his head. I proceeded to order a salad as did my boyfriend. The bill came and we were charged for the salads. I mentioned to the waiter that I asked if it was included and he had led me to believe that it was. He said that everything is a la carte. He made no move to fix the bill or offer an apology. We ended up begrudgingly paying the extra $20 dollars.
On the way out, I saw the manager standing near the door. I told her what had happened and like the waiter, she said everything is a la carte and offered no apology. I said that I think it’s bad service to mislead your customers into spending more money. She became loud and combative and said “oh bad service?” I told her I felt as though I was tricked. She angrily said “I can take one salad off, would that make you happy?” I said yes it would. She said “okay six dollars?” (The salads were both $9.50) She made no move to give a refund and proceeded to continue channeling her rage at me. I calmly told her that I do not want to get into an argument and that were going to leave and...
Read moreHow we have lived in St. Louis for decades and never happened upon this gem is unbelievable! It’s our new favorite Italian restaurant! Jasmin our server was outstanding!!! As was his assistant!! Our drinks were always full. The food was incredible! The place we originally planned on had an hour and a half wait so we googled the most nearby Italian restaurant and it gave us Dominic‘s. We were concerned because we were underdressed having just come from the aquarium, but in spite of that we were still treated so wonderfully and all of us simply cannot wait to go back! Most of us had the chef specials, which were amazing, and the cheesecake was fabulous as well as the tiramisu!...
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