Garbanzo — Restaurant in Clayton

Vegetarians beware!!! First time through this place was amazing for a dine in order. Second time through for a carry out was a terrible experience. The first time through was the only reason it didn’t give 1 star for everything. Second time through for my vegetarian gal we ordered the chicken avocado bowl. We clearly selected no chicken on it and extra sauce that was charged for. When getting home (24 mins away) first there was no extra sauce (we felt petty bitching about this so we’re gonna let it go), then found the package labeled correctly no chicken. But found chicken. Called the store they said they would remake, no big deal right? Then when getting there the lady behind the counter said I’d have to wait a moment for her to print the ticket up. Confused as to why but obliged waiting for her to clear her entire line before doing so (about 3 groups of people). Then when she finally found the order she proceeds to debate me stating it doesn't say no chicken on the order. Mind you they have a sign in there wall that says you don’t like it to let them know they will fix it no questions asked. I pulled up my online order and couldn’t find where it said it either. But told her it was labeled on the box no chicken, why would it say that if not ordered with no chicken. She made me run back to the car to grab my messed up bowl to show her! Like wtf really?!!! Remember the sign? Then says they didn’t put spicy chicken prob thought we only wanted regular chicken. Like no we said no chicken. Then finally made the food (when we got home it was missing the avocado, seriously…) The entire time they were polite but just don’t understand what customer service is especially when having a sign clearly stating they want nothing but happiness. Why would they put me through the ringer to fix THERE mistake? I informed them of all the issues with the way they handled things (24 mins back up there to be belittled and treated like I was in the wrong all the while stating cust satisfaction) and they act like there sorry but do this. Smh… bottom line is there signage on the wall does not line up with the experience and this place is not safe for vegetarians even with all these great vegetarian options they have sadly Especially for the prices they charge. This...

I wish I could give this place more stars. The food is pretty good. They don't offer any military discount. And The prices that they had online don't match the price I was charged going to eat there. I ate with four other people. Two of us paid $13. And two of us paid $17. The thing that made no sense to me about this. Was that my father and I ordered the same thing. He got charged $13. I got charged $17. He got a drink. I got a drink. Upon asking the employee about this. He said it was because I got a drink. I said yeah but he got a drink too. Then he mumbled something and walked away. Their prices aren't on the menu. And everything is not clear. I went to there website to figure out what I wanted before I got there. And I'm still not sure about the pricing system. They said you can pick five things with your meal. And they say on the website it's super simple. It is definitely not simple. Very confusing. I had no idea what five things I could choose from. And I don't think I got five things. I'm so confused on how they're ordering system works. Their menu that is there also is confusing and has no prices. They've got to post prices for people to understand what they're paying for and how much. On top of all this I had trouble understanding the guys behind the counter. I'm pretty good at hearing through accents. From other countries. And I understood some of what they're saying. But it was almost like there were purposely being confusing. they kind of acted like we should already know how to order from them. We've never been there before. But the attitude is kind of like you should already know. I would definitely not recommend this place. Even though the food is good the portion size is rather pathetic. $17 small bowl with rice and a fountain drink....

I love mediterranean food and have been searching for a good spot in St. Louis for a while. This was my first time trying this place. The service was good and all the staff were very helpful. It is in a good location and the atmosphere was nice.

The actual food, though, was quite disappointing. I got a rice bowl with gyro meat and the meat was quite dry and in my opinion the slices of meat were way too big for the small bowl they put the rice and everything else in. I think something as simple as using a larger bowl to plate the meal would have made a difference. The hummus was good, but their "signature white sauce" was kind of flavorless and very watery. Their hot sauce was also not like the other hot sauces I've had at other mediterranean spots in Chicago and NY in that their hot sauce wasn't spicy at all. It felt more like a salsa in taste and texture.

I also ordered the falafel as a side. They were small and bite sized, which I appreciated since it was just a side and not meant to be a meal. You get 5 pieces for the side. They were so dry and dense and very disappointing.

I would probably not come here again, but hopefully they improve on their food...