EDIT: I gave this place a 5 star review two years ago, back when it was at its old location. I'm giving it 1 star now, you can see what the food was like once upon a time.
This place clearly has gone through changes in the past year or so. All the waiters seemed new and inexperienced. But most importantly, the sushi itself was flavorless. The only rolls that were good had lots of sauce or extra helpers--it becomes clear that the fish itself isn't as good as what you can get at other places.
The teriyaki chicken was also mediocre. The chef should start using dark meat, so the chicken isn't so dry.
The lava cake was also fairly mediocre--the chocolate sauce was Hershey's.
Old Review: I've been to Wasabi several times now and the sushi is always delicious. Most recently, I went with my girlfriend and we had a great time. The sushi was top notch and my tonkatsu entree was great. The miso soup was a bit too salty, but otherwise the food was filling and yummy. Our waitress, Tabitha, was also fantastic--attentive, cordial, professional. She took good care of us.
The sushi is mid to high range in price so, sushi rolls range about $11-15 generally. Entrees are similar price. Worth it to go every now and...
Read moreThe outbound customer who places his order hour in advance and given specified pick up time and upon arrival to time given waits nearly another hour because the clerk ineffective and ineffecient customer services. Managment needs to review from corporate or franchise owner(s).Whereas claims based upon the performance, or failure to perform a "discretionary function or duty to effective quality service is neglecting to provide excellence in customer service.The franchise owner or corporate needs to review the manager duty to performance in effective quality customer service . The following PARTICULARS are based upon U.S.C. § 1346(b). Thus, both federal and State law may impose limitations on liability. The FTCA exempts, among other things, claims based upon the performance, or failure to perform a "discretionary function or duty." The FTCA also exempts a number of intentional torts.
One might visit Manchester rock hill location because orders or normally successfully given at specific...
Read moreThis was one of the most horrid food experiences I've had in Missouri.
I'm from Chesterfield but moved away 10 years ago and brought my mother back to one of our favorite places, Wasabi.
We sat at the bar as there was a wait for tables. We ordered and got the sushi on a platter. One of the rolls was wrong. I quickly told the server and she made movements with her hands as if she was looking for something to scoop the roll off of the platter and alas.. Ended up SCOOPING IT WITH HER DIRTY BARE HANDS.
I am in absolute shock, being a restaurantuer... I didn't want to cause a scene in front of my mother. We immediately stopped eating and asked for the check as we were in a hurry.
I contacted the restaurant over the phone, talked to the manager and they said they were going to send out some vouchers through email.
I never got them. Here I am over a year later posting this review because they think they can email market to me without resolution for this...
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