Very overrated place! Subpar food, rude and slow service. Rude employee told me to order on a tablet because they don’t accept cash. He was acting like I already knew that but I had no idea before going. He told me that they only take cash if you pay with exact change. I told him that I would tip any change left back but he did not care. Seems to be an easy way to lose customers. No business should be handcuffing their customers to pay one way or another and make it difficult for one is a disgrace.
That same rude employee was rude to everyone else who came in except to some police officers. The other employee who was working gave extras because how rude and unprofessional the other was which I greatly appreciated. Food was hard and cold, there was not many people there anyway so there is no excuse. The quality of food has really dropped over the past year. Restroom had no soap or toilet paper and that same employee seemed to careless. I don’t know who that employee was but he is the rudest employee I have ever encountered at any business.
This place used to have good food, fast and nice service but not anymore. Don’t know what has changed because this place has turned into an utter joke. Definitely no where near the positive reviews and stories I have heard. Don’t know what some see in this place but it is not worth the 4 star average. This was the worst restaurant experiences I have ever had. There are plenty of other better places nearby that are worth going to so I recommend anyone to avoid this dump at all costs. I will not be back...
Read moreI rarely leave negative reviews, but I felt compelled to review Geraci’s following my first visit. I was lured in by the mention of a visit from Food Network and awards posted on the wall, but don’t be fooled. Whatever acclaim this restaurant had in its hey-day does not apply today.
To begin, the physical menus available in-restaurant are outdated and do not reflect current pricing of items. When ordering at the kiosk, the price for a slice of cheese is the same price as the price of a specialty slice, which is different from what is shown on the menu. I understand the difficulty of reprinting menus, but simply remove them from the floor if they no longer reflect current pricing.
Most importantly though, the food. We ordered a total of 3 slices and the garlic pillows (knots) with sides of ranch. The pizza itself was so disappointing and incredibly greasy, there was grease soaking through the plate. The garlic pillows were stale and dry.
I personally only took a few bites of my slice and threw it away it was that tough to eat. Something about the flavor was off and the grease made it difficult to continue eating.
While I appreciated the atmosphere, certainly reminiscent of an old pizza shop in the heart of Cleveland, the food quality is where my review is derived from. You are best taking your money elsewhere for a better...
Read moreWow!! BEST VEGAN PIZZA I have EVER HAD!! First off, I have a dairy allergy, so I have been searching for a good vegan cheese pizza for so long, I have tried some, and while enjoyed (simply because options were limited) nothing truly hit the spot. My boyfriend decided this would be a good spot to try out. We ordered a pizza with vegan cheese, bacon, and pineapple (don't judge). When we walked in the man who greeted us (I believe his name was Darrell (maybe it was with a J)) was extremely kind, had great energy, and was super helpful. He let us know the wait for the pizza and apologized explaining why. No big deal, we were in no rush and the wait was only about 12 minutes. Super grateful for the wait because this place was so so cute! I loved the variety of stained glass lamps, vintage pieces, games, just a cool spot to be in! When we got our pizza we took a look and knew immediately this was going to top anything else we had. The texture of the crust was amazing, it had a great amount of sauce, and the cheese was good too (obviously still has the vegan cheese texture) but it was a little more toasted near the top and the flavor was just out of this world compared to anything else l've had. We will be back for sure! This...
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