Luca Italian Cuisine

On a scale from 1 to 10 ....... 7.5

The food was awesome!!! Wonderful taste, good portions, nice variety! It is very, very good food!

The hostess/maitre 'd/wine stewardess was friendly, knowledgeable, and accommodating.

However, the waitress - not so good. My party wondered if perhaps she was overtired or intoxicated. She was not friendly, very slow, did not check on our dining, and also made mistakes on our order - if this was Olive Garden I wouldn't care (as much) BUT a high end restaurant where our bill for 3 people was nearly $400 (well-over that after our tip) (also worth noting with two bottles of wine) I expect the wait-staff to be hospitable, happy to serve, accurate, and attentive. --- MAYBE she was having a bad day and normally is a delight, but she adversely affected the dining experience.

The location provided a great view of the city but unusual parking. This is to be expected based on Cleveland and this particular location -- but I will say, the valets were inside at the Foyer of the restaurant -- all of them (4) on their phones... when a nice touch would have been to open the door for the customers, greet the customer, etc. especially since it was raining outside

The facility was clean and well-decorated. However, even with a great deal of advanced notice, we were seated on the covered extension to the building. Being outside (more or less), there were heaters that were very hot and blasted heat to an uncomfortable level - my party's faces were red, and all were very hot. They also had the wrong number of guests in my party, even though reservations were made weeks before and confirmed.

The prices were about $15 - $20 for appetizers, $11-$15 for salad/soup course, $28 - $38 for pasta course, $28 - $48 (for seafood and delicacies at market price) for the entree course, and desserts $11 - $25. The wine list was quite extensive, and the costs varied accordingly.

Overall... (Scale of 1 bad to 10 excellent)

CLEAN = 9 SERVICE = 5 (it would have been lower if not for the good service of wine steward/hostess) PRICES = 8 (a little high, but the food is very good - service not great) FACILITY = 7 (too hot, small tables) PARKING = 7 (it is what it ) AMBIANCE = 9 (great view of the city) FOOD = 10+ very well prepared, flavorful, good portions)

OVERALL = 7.5 it would have been eight and a half or nine if not for the waitress and the uncomfortable seating

I would happily try again because the waitress might have just been having a bad day. I would request indoor seating at a good-sized table. The food is good!