Worst customer service and business practices ever. Tried to return previous purchased empty juice bottles at 3:30pm on Saturday afternoon. Only to find the front door locked, an empty store and an employee sweeping. Tried the door a second time, only to be told the store was closed for a special meeting, and that we would have to come back tomorrow. My husband let her know that we had driven from Cleveland Hts to return bottles and purchase juice and she just walked away. I sent the company a message through Facebook messenger and got this reply....
(It's actually been a very busy day at our downtown location, and it's likely that you stopped in when our employee briefly went to clean the restrooms. One of our entrance doors tends to stick a little sometimes, & we've brought this to our landlords attention. But we never close early, unless it's been noted across all of our social media accounts, which is still very rare. We're open until 5pm today, and 4pm tomorrow. Thanks again for the feedback and we hope to see you again soon. -Restore Management)
When I phoned the store I spoke with Adam, who told me he was one of the owners. He let me know that the store was open right now and that the door must have been stuck. When I let him know that wasn't true, he then told me that my husband and I could come in "because we had a dog with us." While my dog was with us, I never had any intention of bringing into the store. Nor did I ever have the opportunity. Completely confused I called the Hudson store to talk to an owner or manager and got more of the same BS run around and excuses. They are very sorry that this happened and as long as I don't bring a dog in the store. NOTE....The dog never made it into the store ...IT WAS CLOSED! Won't ever shop there again.....go to Daily Press in...
Read moreI recently visited Restore for breakfast, and I must admit, I was initially unsure about getting food—especially avocado toast—from a restaurant first thing in the morning. However, my visit completely changed my perspective.
I ordered the dragon fruit bowl, and it exceeded my expectations in every way. The flavors were fresh, vibrant, and perfectly balanced. We also got a smoothie, which was packed with protein and tasted amazing. The avocado toast was prepared to perfection—fresh, flavorful, and beautifully presented.
Beyond the food, the ambiance was another highlight. The restaurant has a serene and refreshing environment, with plenty of greenery inside. I especially loved the small plant vases on each table and the captivating picture of the Mother Goddess (Green Lady), which added a unique charm to the place.
The staff was incredibly friendly, and our food was served within 5-10 minutes, which was impressive. Overall, it was a fantastic experience, and I’m already looking forward to visiting again—perhaps as soon as tomorrow!
Highly recommend for anyone looking for a fresh, healthy, and peaceful...
Read moreDecided to finally try this place out and thankfully it is just a couple minutes walk away. Awesome that a place like this exists so close! I ordered a matcha latte with almond milk and an açaí bowl and the total came out to ~$15, which is expected. I was very disappointed in the matcha latte. All I taste is the almond milk and cannot taste the matcha whatsoever, which is sad because it was actually what I came in for. The açaí bowl was good and you can pick 3 toppings (included in the price) such as fruits, chia seeds and peanut butter. They do have espresso drinks, avocado toasts, etc., to choose from. I would also recommend calling before heading over there because their hours are not accurate online! I walked in minutes before their closing time, although it was listed to close an hour later online. Overall it is a decent spot with customer service being decent and lots of areas to sit. I don't think I will be back though, very dissatisfied with the...
Read more