Cool little poke’ place on the corner. The staff and service was welcoming and patient with any questions on the selections.
The atmosphere is similar to that of a chain poke’ place with the tiki style and bright colors.
The portions were about on par with other poke’ places of a similar type. This place is close in comparison to island fin poke’ co, same drinks and plating but not affiliated with one another. It is rather small inside but if you are able to get a table it is nice to sit inside.
With plenty of toppings, you are able to add just about all and any sauces at no additional cost except for the premium prices like avocado, which is a bit steep for the amount but also seems to be the norm across most poke’ places. Everything did taste fresh and the rice was nice and soft so that was a plus for here.
The only downside to this place which needs to be addressed is all the protein which is sitting uncovered to the elements during down time. I will add that I don’t know their procedure on time for open raw food. People seem to come and go here so as we sat and ate, the rush came and went but afterwards when there were no customers the protein just sat there uncovered. Don’t mean to be harsh here but there is no need for all that raw tuna and salmon to be exposed to the air like that.
Smaller portions on the line while keeping backups down below or the back in cool storage would be the key here.
Overall I’d say I’d give this place a hit or miss due...
Read moreThe food is really good, everything looks fresh and clean inside.. However, there are some issues I had that were really inconvenient.. I had to order online since the site, or Google doesn't have a phone number, which is very strange and a unprofessional Idk if maybe I missed it but I couldn't find it anywhere. I had to submit my order online and got an email saying, "Your pickup order has been received but has NOT yet been confirmed. Please look out for a confirmation email with your pickup time". I sent the order around 10:50 so I could pick it up at 11:00am. I never received a confirmation email. I wanted to call to make sure they received it but again...no phone number. After looking on Google and their site it says they open at 11:00am, however the door says they open at 11:30am. I didn't want to be "That Customer" that tries to tear their way in too early so I waited until 11:30. I get in and the lady told me she never received the order online, so she made them for me right then and there. I'm glad the first email listed my orders since my coworker ordered a bowl too.
I left 5 stars because I understand technology can be a pain. The food was excellent, and was make quick. I strongly recommended they get a phone number. I could only imagine someone putting an order in wrong and having to have an order remade. Definitely will be...
Read moreDisappointing experience for such a highly rated location.
Good Points: Quick Service, Fresh Ingredients
Good To Know: paying CC has 2.5% surcharge; double of a side is extra charge and charges seemed different based on my receipt as I wash charged $10 extra across 4 bowls for the extra sides when they tell you there is no limit. This is separate from two sides that they mention upfront are extra (but not stated on board)
Why low rating: Portion Control - protein was not given same size to all. I watched the employee at the station give one scoop to some customers and two scoops to others. My family took 4 bowls with same number of protein, amount was not the same. I paid attention and then looked at people behind us and saw same issue. I commented to the person and after her negative look she responded that I am wrong. I left it alone at that point as wasn't planning to argue.
Recommendations - staff was asked by recommendation on protein and sides. I found staff not to be clear on explanation and as a result, one of the bowls was nearly inedible based on how spicy it was. Partially our fault but still believe that staff should be able to better explain and...
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